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Home>Taking Payments On A Mobile Device

Accept Cash, Cheques, and Other Tender

To keep your payment records in one place, you can use Square to record and track cash, cheques, gift cards from third-party services, and other types of payments.

There is no fee to accept other tender types. When you accept other tender types, Square doesn’t process any funds and functions only as an organisational tool. Money for these transactions are exchanged directly between you and your customer and will not be transferred by Square.

You can also customise your checkout screen by toggling and reordering what Payment Types are available at checkout.

Accept Cash and Other Tender on a Tablet

  1. Tap the keypad icon to add a custom sale amount, or add items to the sale from your item library.
  2. To complete the payment, tap Charge.
  3. Under Cash, select a preset amount or tap Custom to enter a different amount > tap Tender. If you’re using an iPad connected to a cash drawer, your cash drawer will automatically open when you tap Tender.
  4. You can also tap Other Payment Types, Cheques, or Other Gift Card or Certificate and add an optional note > tap Record Payment.
  5. If you’d like to accept multiple forms of tender, use Split Tender.
  6. Allow your customer to enter their phone number or email address to select a receipt option. If your iPad is connected to a receipt or kitchen printer, you can also print a receipt and kitchen ticket.
  7. You’ll see a final screen that reads Thanks! after the payment completes. Click New Sale to return to the Checkout screen.

SPOS - Payment Types - iPad - FR-FR

Accept Cash and Other Tender on Smartphones

  1. Tap the keypad icon to add a custom sale amount, or add items to the sale from your item library.
  2. To complete the payment, tap Charge.
  3. Tap Cash. If you select cash, you’ll be prompted to enter the amount. You can also tap Other Payment Types, Cheque, or Other Gift Card or Certificate and add an optional note.
  4. Tap Tender.
  5. Have your customer select their receipt delivery method.

SPOS - Payment Types - Android - FR-FR

Accept Cash and Other Tender on Square Terminal

  1. Enter the amount of the payment or select an item from your library to add to the current sale.
  2. To complete the payment, tap Charge.
  3. Tap Cash. If you select cash, you’ll be prompted to enter the amount. You can also tap Other Payment Types, Cheque, or Other Gift Card or Certificate and add an optional note.
  4. Tap Charge.
  5. Allow your customer to enter their phone number or email address to select a digital receipt option.
  6. You’ll see a final screen that reads All Done after the payment completes.

If you are using or plan to use a cash drawer for your business, learn more about cash drawer management with Square.

Troubleshooting Uncompleted Payments

If you accept Cash or Other Tender without an Internet connection, the payments will be recorded in the All Transactions section of the app under Uncompleted Payments.

When your Wi-Fi or data service is restored, the payments will complete processing and will be recorded in both the Activities section of your Square Point of Sale app and in Transactions tab on your Square Dashboard. Receipts associated with these payments will be sent to their recipients at this time.

Learn more about: Point of Sale

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