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Shipping with Square Online

There are many factors to consider when deciding how you want to ship your items – item weights, packaging expenses and carrier services and fees, to name a few.

Using the Real Time Shipping (RTS) option can help to simplify the process. You connect to a carrier (USPS, DHL, FedEx, UPS or Canada Post for Canadian customers) and add packaging details (box size and maximum weight allowance). That information automatically generates shipping prices for your customers during checkout.

In addition to Real-Time Shipping, there are five other shipping rate types to choose from:

  1. Flat Rate

  2. Free Shipping

  3. Order Weight

  4. Order Total

  5. Item Quantity

You can use these rate types individually or in conjunction with Real-Time Shipping for maximum flexibility. Learn how to set up manual shipping rates.

Regardless of which shipping option you choose, there are three fundamental steps to the process:

  • Add a shipping address (the location from where you are shipping).

  • Set up the destination regions that you will ship to.

  • Decide how you want to charge shipping and set up shipping rates for each region.

Once you’ve completed the setup, your customers will see the appropriate rates for the shipping address they enter at checkout. If you’ve added more than one rate for their area, they can choose the one they prefer. You can also set a fallback shipping rate to make sure you won’t have to pay out of pocket if you receive an order that falls outside the criteria you set.

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