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View Square for Franchises online ordering reports

Who is this article for?
  • Sellers with the Square for Franchises Merchant Super Admins and Store Admins roles. Set roles in your Square for Franchises dashboard.
  • Square for Franchises Subscribers
  • About online ordering report reports

    You can view reports and metrics related to your Square Franchises with a wide range of data on various aspects of your business. Your online ordering report includes data around your online ordering and app sales.

    For online ordering, you can view reports for:

    • Sales

    • Payments

    • Customers

    • Items

    • Modifiers

    • Discounts

    • Orders

    • Loyalty

    • Gift cards

    You can access the Reports page both on the merchant level or by location. On the merchant level, you can select and view data on one, some or all of your locations and compare based on item sales, discounts, modifiers and loyalty rewards.

    Before you begin

    View online ordering reports

    For merchant super admins

    1. Sign your Square for Franchises dashboard and select Reporting> Online ordering reports.
    2. Select a reporting topic, for example, Sales.
    3. Filter data by selecting a location and predefined or custom time period. Some topics may have additional filters, for example, sales data can be filtered by day, month or year, dining options and platforms.
    4. Select Export as needed to download a CSV file of the report.

    For store admins

    1. Sign your Square for Franchises dashboard and select Online sales reports > Online Sales Reports.
    2. Select a reporting topic, for example, Sales.
    3. Filter data by selecting a location and predefined or custom time period. Some topics may have additional filters, for example, sales data can be filtered by day, month or year, dining options and platforms.
    4. Select Export as needed to download a CSV file of the report.

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