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View Square for Franchises online ordering reports

Who is this article for?
  • Sellers with the Square for Franchises Merchant Super Admins and Store Admins roles. Set roles in your Square for Franchises dashboard.
  • Square for Franchises Subscribers
  • About online ordering report reports

    You can view reports and metrics related to your Square Franchises with a wide range of data on various aspects of your business. Your online ordering report includes data around your online ordering and app sales.

    For online ordering, you can view reports for:

    • Sales

    • Payments

    • Customers

    • Items

    • Modifiers

    • Discounts

    • Orders

    • Loyalty

    • Gift cards

    You can access the Reports page both on the merchant level or by location. On the merchant level, you can select and view data on one, some, or all of your locations and compare based on item sales, discounts, modifiers, and loyalty rewards.

    Before you begin

    View online ordering reports

    1. Sign your Square for Franchises dashboard and click Reports > Online Ordering Reports.

    2. Select a reporting topic, for example, Sales.

    3. Filter data by selecting a Location and predefined or custom time period. Some topics may have additional filters, for example, Sales data can be filtered by day, month, or year, dining options, and platforms.

    4. Select Export as needed to download a CSV file of the report.

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