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Set up fulfilment options

Who is this article for?
Sellers with the account and settings permission to configure order settings. Set permissions in Square Dashboard.

About fulfilment settings

Square offers multiple fulfilment options for businesses; in store, shipping, pickup, in-house delivery, and self-serve. Fulfilment settings in the Square Dashboard allow you to manage delivery hours, large order settings, restricted dates, shipping, and location details. You can set specific delivery hours and restricted dates for holidays.

Before you begin

  • You can only manage fulfilment settings from Square Dashboard. 

  • Before you set up pickup and delivery options, set up your online store with Square to configure the settings and accept online orders.

Step 1: Set up pickup and delivery

Pickup and delivery locations

  1. Sign in to your Square Dashboard, then go to Account & Settings > Fulfilment methods > Online pick-up & delivery.

  2. Click Set up location.

  3. Configure the relevant pickup settings, then click Continue.

  4. Configure the relevant delivery settings, then click Continue.

  5. Review your settings, then click Done.

Learn how to set up delivery options for Square Online and set up pickup options with Square Online.

Step 2: Set up shipping

Print labels and track shipments all from Square Order Manager. To do so, you can configure the following settings.

Add fulfillment locations

‘Ship From’ addresses are where your shipments originate from and are used for tax calculation during checkout for customers. To manage fulfillment locations, visit Account & Settings > Business information > Locations from Square Dashboard.

Create shipping rate profiles

You can Set up shipping rate profiles that can be applied to orders based on the customer’s location.

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