Customise your Square for Franchises menu settings
About menu settings
Menu settings streamline menu management and customisation. As a Merchant Super Admin, you control which parts of the central menu your franchisees can modify at their individual locations. You manage these permissions in the Franchise Management Settings section of your Square for Franchises dashboard.
Each of the following settings gives franchisees a specific ability. When a setting is enabled, franchisees can take local control of that part of the menu. If a setting is disabled, any attempted change automatically reverts to the central version.
Franchisors must select the permissions they want to grant franchisees to update the menu. If permissions are not enabled, modifications made by franchisees automatically revert to the original menu. Franchisors can decide to allow franchisees to:
Modify item names and descriptions: Lets franchisees edit the name and description of any item from the central menu.
Modify item prices: Lets franchisees adjust item pricing for their location.
Modify item connections: Lets franchisees edit how items are grouped, categorized, or connected (for example, to modifier sets).
Update SKU: Lets franchisees update the SKU field for an item.
Modify the Point of Sale image: Lets franchisees change the image that appears for an item in the POS.
Remove unavailable items from their location: Lets franchisees delete items from their location’s menu. This does not affect other locations or the central menu.
Add items to their copy of the central menu: Lets franchisees create store-specific items that are not part of the central menu. These items appear only at their location.
When a franchisee modifies a field you've enabled, you lose the ability to centrally update that specific field. To revert the change, you must manually restore your version from the Square for Franchises dashboard at the store level. You can also view and restore deleted items by filtering for archived items. Restored items reappear in the franchisee’s item library.
Before you begin
To manage your menus with Square for Franchises, you must have menu settings enabled by Square Support. If you need help setting up menus for Square for Franchises, contact Square Support.
Select a central location
Choose the location whose menu will be used as the central menu shared with your associated franchise locations. The feature allows franchise owners to select base menus for franchisee locations from corporate franchise locations. Choosing the menu with the most common items throughout all locations as the Central Menu location is recommended.
Sign in your Square for Franchises dashboard, and select Menu management > Assign central location.
Select the preferred location for your central location.
Select Save.