Manage menus with Square for Franchises
About multi-menu management
Franchisors have centralised control over menus across restaurants through multi-menu management and a central menu. Once distributed to the franchisees, multiple menus consolidate into one menu.
You can set different permission levels for each franchisee location connected to the menu orchestration to edit or adjust the shared menus.
For example, as a franchisor, you may decide to build the menu as multiple sub-menus (with mains, desserts, local drinks, or hot drinks) and want to lock all permissions on all sub-menus. You can create one set of permissions and all stores operate under the same permission set, or you can assign “personalised” permissions to certain franchisees.
Franchisee locations receive a replicated version of the central menu controlled by the franchisor. The franchisor selects permissions for franchisees to update the menu. Franchisors can enable permissions to allow franchisees to:
Modify item names and descriptions
Modify item prices
Modify item connections
Update SKU
Modify the Point of Sale image
Remove unavailable items at their location
Add items to their copy of the Central Menu
Before you begin
To manage your menus with Square for Franchises, you must have menu settings enabled by Square Support. If you need help setting up menus for Square for Franchises, contact Square Support.
Select a central location whose menu will be used as the central menu shared with your associated franchise locations. You can select a central location from your menu settings. Learn how to customise your Square for Franchises menu settings.
You can create your menus and assign them to locations in your Square for Franchises dashboard.
Assign menus to a location
Once you have a menu for your central location, you can assign existing franchise locations to that menu. You have two options for assigning menus: from Menu Management or Menu Settings.
- Sign in to your Merchant level dashboard, go to Choose Location, and select Central location.
- Select Menu Management and locate the menu.
- Select (•••) > Edit.
- Under General, select Assign to Location.
- From the list of available stores, select stores to add the menu to.
- Select Save to push the menu to the selected locations.
- Sign in to your Merchant level dashboard.
- Select Menu Settings.
- Find the location where you want to assign a new menu and select (•••) > Sync Options.
- For Assign Menus, select + Assign Menus.
- Choose from the list of menus available then select Done > Save.