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Share files and announcements with Square Team Communication

Who is this article for?
  • Sellers with the team communication permissions to manage announcements, send team announcements and manage team files. Set permissions in Square Dashboard.
  • Square Team Communication subscribers
  • About files and announcements

    With Square Team Communication, you can share images, videos, documents, and updates with your team to keep everyone on the same page — all from the Square Team app.

    Before you begin

    • Supported file types include PDF and Microsoft Office formats (like DOC, PPT, and XLS).

    • Image, audio, and video files can be up to 40 megabytes maximum.

    • You can upload and view files and folders from the Square Team app. You can create and send announcements from your Square Dashboard and Square Team app.

    Upload files

    1. From the Square Team app, tap More > Team files.

    2. Tap (+) to view upload options. 

    3. Select Scan documents, Take photo, Upload photo, or Upload file.

    4. Select the file from your device to upload it.

    View files

    1. From the Square Team app, select More > Team files.

    2. Select a location to view files associated with that location, or enter a file name in the search bar to find a file.

    Create a folder

    1. From the Square Team app, select More > Team files.

    2. Select Create a folder.

    3. Enter a name for the folder and select Create.

    4. To add a file within a folder, select Add file.

    Share an announcement

    You can share instantly important messages to team members across your business from your Square Dashboard or Square Team app.

    Square Dashboard

    1. Sign in to your Square Dashboard and click Team > Announcements > + Announcement.
    2. Select your target audience.
    3. Enter an optional title, compose your message, and upload any files, then select Next.
    4. Preview your message and select Send.

    Square Team app

    1. Tap Messages > Announcements.
    2. Tap + Announcement or the pencil icon.
    3. Enter an optional title, compose your message, and upload any files, then select Next.
    4. Preview your message and select Send.

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