Manage your Neighborhoods experience
About the Neighborhoods dashboard
The Neighborhoods tab in Square Dashboard is where you manage all aspects of your Neighborhoods on Cash App presence. From here, you can track followers, manage marketing campaigns, review order insights, and update your profile settings.
Access your Neighborhoods dashboard
To access your Square Neighborhoods Dashboard go to Online > Neighborhoods
Review the sections available:
Followers: Track customer follows and activity.
Campaigns: Create and manage marketing campaigns to your followers.
Insights: Review analytics on Cash App orders and follower engagement.
When lines are busy
You can temporarily pause rewards prompts at checkout so new customers aren't prompted to follow your business during a rush.
Customers who are already part of Neighborhoods can still earn and redeem Local Cash as normal.
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This doesn't affect your Neighborhoods participation To turn it on:
POS settings > Checkout > Neighborhoods > Rewards upsell and select how long you'd like to pause for.
You can also pause reward prompts at checkout on POS while your customers are completing their transaction. Tap Pause and choose the duration.You can always go back to Settings to unpause.
Update your brand logo
Your brand logo appears on your Square Register's buyer-facing display. To update it:
Sign in to Square Dashboard
Go to Online > Neighborhoods > Update brand logo
Upload your logo
Tip: Use a square image with your logo centered on a solid background. Avoid text-heavy images as they can be hard to read on the buyer-facing display at a glance.
Track Local Cash transactions
To view orders where customers used Local Cash:
Sign in to Square Dashboard and go to Payments & orders > Transactions.
Filter by Payment type > Cash App.
Local Cash payments appear alongside other Square transactions. Look for "Cash App payment" as part of the transaction.
Note: This filter shows all Cash App transactions including regular Cash App payments that don't involve Local Cash. We're working on improvements to make Local Cash transactions easier to find and filter directly in your transaction history and sales reports.