Cash Glossary

We put together the following glossary to clarify certain terms and phrases you’ll see from time to time when using Cash App or when you contact Cash App Customer Success.

Term Description
Apple Pay Apple, Inc’s NFC (Near Field Communication–aka non-contact) payment system. Allows the payer to use their iPhone or Apple Watch by “tapping” or holding it near an enabled device to make a payment through a tokenized (more secure) virtual card.
Billing Zip The zip code of the billing address associated with a credit or debit card.
Bitcoin A form of virtual currency whose sale and purchase is available through Cash App. Learn more about bitcoin here
Bitcoin wallet A storage system for bitcoin.
Block A transaction that has been stopped, or is under review for a customer’s protection. If you receive messaging regarding a blocked transaction, try the payment again later or get in touch with Cash App’s Customer Success team.
Capture A payment is “captured” when it has been approved and posted to your statement. In other words, a captured payment is a completed payment. It can be refunded (sent back) but not voided (canceled).
Cash advance Using Cash App to get cash from your own linked credit card. Cash advancing is against the Cash App Terms of Service
Cash App balance The amount of money kept in your Cash App. You can spend your balance by using your Cash Card or sending a P2P payment, use it to buy Bitcoin, or transfer it to your bank account through standard or instant deposit.
Cash card A debit card that can be used against your stored Cash App balance.
Cashtag Your Cash App Username. Preceded by a dollar sign $
Credit card A card that draws from a credit limit, established by the bank that issued the card. The card is allowed to carry a balance from month-to-month, that accrues interest.
CVV The three or four-digit security code on a credit card. Usually located on the back of the card.
Debit card A card that draws directly from a bank account balance to pay for goods or services.
Decline A refusal, usually by the bank that issued the card, to process the payment. Declines can happen for a range of reasons, including credit limits or account balances, address mismatches, or suspected fraudulent activity.
Direct deposit Sending funds electronically to a bank account, as opposed to issuing and depositing a paper check.
Dispute/chargeback A claim that a purchase or sent funds was unauthorized, that can force the reversal of the initial transaction
EMV/chip card The microprocessor chip on credit or debit cards that is scanned when a card is dipped. This provides a unique token that is much more secure than the traditional magnetic stripe.
Fingerprint verification The ability to send or transfer funds using the same technology as the fingerprint access you use to log into your phone. Faster and more secure than entering a pin number.
GBP Great British Pound(s)
Google Pay Previously known as Android Pay,
Instant deposit An optional feature to send funds to your bank account within minutes. Please look in your Cash App for more information about fees for Instant deposit.
Insufficient funds The balance in Cash App is not enough to cover a transaction
Magnetic stripe The strip on the back of a credit or debit card that is scanned when a card is swiped
Negative balance When a purchase amount is larger than your stored balance, it can cause your Cash App balance to go negative. Follow up with our Customer Success Team if you are receiving messaging .
PCI-DSS Payment Card Industry Data Security Standards center around data protection practices by businesses and individuals who process payments. Cash App has PCI-DSS Level 1 certification, which means we follow strict guidelines and requirements to protect you and your peers.
Peer-to-peer (P2P) Person-to-person (informal, not associated with a business). P2P transactions are facilitated through Cash App - this is how you can pay back your friends or family for dinner, a movie ticket, or anything else.
Pending In progress, possibly delayed by a review or network issues
Recipient A person being paid through Cash App.
Refund Return the funds to the original method of payment
Request Ask a peer or customer to send you money.
Restricted An account state that limits the actions you can take. Restricted accounts can liquidate bitcoin through the Cash App, and can cash out balances, but cannot send or receive payments. If you have questions about a restricted Cash App account, please contact Customer Success for more information.
Routing number An identification number that tells other financial institutions which bank to send money to or draw money from.
Samsung Pay Samsung’s NFC (Near Field Communication, or non-contact) payment system. Allows the payer to use their Samsung phone to tap or hold it near an enabled device to make a payment through a tokenized (more secure) virtual card.
Sender A person paying through Cash App
Snapcash Cash App’s integration with Snapchat. Snapcash will no longer be available after August 30, 2018.
Standard deposit The transfer of money to your bank account within 1-2 business days.
Transaction history An overview of your transactions on Cash App.
Transfer Moving money from your bank account to your Cash App Stored balance, or from your stored balance to your bank account.
Two-step verification A tool that, when enabled, sends a code to a secondary device (typically an app or a phone number) to enter when logging in. 2-Step Verification can be very effective at ensuring an account stays in the control of the right person.
USD United States Dollar(s)
Void A cancellation of a Cash Card transaction. A void can take several days to disappear from your account balance.

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