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Home>Location Management

Manage Devices by Location

Creating and assigning devices to your business locations enables your team to sign in to your Square Point of Sale with simple and safe device codes. This helps keep your account information secure so that you don’t need to give out your email address and password to team members that also need access to your account.

When you create a device code for the first time, you’ll be asked to assign the device to a specific location (create and edit locations anytime from your Dashboard). Device codes can pair a phone or tablet to a specific location, allowing for device-level reporting.

Note: Device codes can’t be used to access your online Square Dashboard or account settings. To give a team member their own login for your Dashboard, subscribe to Team Management.

Generate a Device Code

Note: Ensure that you’re completely signed out of the Square app before starting.

You can generate a device code from your online Square Dashboard by going to Settings > Account & Settings. To generate and use a device code:

  1. From your Account & Settings page, go to Business information > Devices.

  2. Click Create a Point of Sale.

  3. Enter a Nickname for the device, a Location, and adjust all other settings as needed. You might see additional settings depending on the type of POS you have.

  4. Click Create to generate your code.

  5. Send your code via email or phone number by clicking Send Device Code > Send.

  6. Click Done when finished.

  7. Open the Square app on your mobile device and tap Sign In.

  8. Tap Use a Device Code and enter the code on your device. When finished, the device status in your Dashboard should say Active.

Before you sign in with a device code, make sure you sign out of the Square app you’re using, such as Square Point of Sale, Square for Retail or Square for Restaurants. Device codes will help maintain settings and any settings changes across your devices. Team members can clock in with their personal passcode and will have permissions based on their permissions group.

Note: If not used within 48 hours, a device code will expire and you’ll need to reset it to sign in to the Square app.

Manage Device Codes

Once you’ve added your first device, you can manage your device codes from your online Square Dashboard by going to Settings > Devices. From here, you can edit, reset or deactivate your device codes.

Edit a device code

To edit your device code:

  1. From your Devices page, select your device.
  2. Complete your edits and click Save.

Reset or deactivate a device code

If your device is misplaced or stolen, you can reset or delete your device code. To start:

  1. From your Devices page, select your device.
  2. Click Reset Device Code to get a new device code, or Delete to deactivate it.

Troubleshooting

For basic device code troubleshooting, be sure to update your device’s software and the Square app.

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