Manage orders with Square
About the Orders tab
Before creating and managing orders, make sure to set up or review your order and order printer settings for your Square POS apps. Learn more about how to Set up Order Manager.
Overview of the Orders tab
The Orders tab contains all your bills, tabs and online orders to give you a single, centralised location to manage your orders.
The bills view contains all open bills created via your Square POS apps, grouped by Your bills and Other bills to quickly find the most relevant bills for the team member.
Bills show the following information:
- Bill/tab name
- Time since bill was created & employee name
- Number of items & item preview
- Bill total
The online view contains all online orders from Square Online or any integrated partners with the following information:
- Customer name and order source
- Fulfilment type
- Number of items & item preview
- Order total
- Order status
The self-service view contains all orders created through QR code ordering if enabled, grouped by the specific station name where the order originated. Station names may not map to the same bill name or table name assigned to an open bill.
Self-service orders show the following information:
- Customer name and order source
- Time since bill was created
- Number of items & item preview
- Order total
- Order status
The closed view contains all bills and online orders that have been completed, either successfully or through cancellation. Closed orders can be filtered by fulfilment type, the state in which the order closed or the order source.
- Closed orders show the following information:
- Bill/tab name
- Time since order was closed
- Number of items & item preview
- Bill total
- Voided tag, if applicable
Filter and sort orders
You can filter, sort and organise all of your bills and orders with the Orders tab. Views cannot be customised outside of their default. If your device goes offline, you will only be able to view orders up until the last time your device was connected to the internet.
If you don’t see the Online view in your Orders tab, you can enable it by:
sign in to your Square Dashboard and select Device Management > Devices.
Select the device. Under Assigned device profiles, select Manage next to the applicable device profile.
Select Online > toggle on Use on this profile.
Learn more about how to Create and assign device profiles.
You can filter, sort and organise all of your bills and orders with the Orders tab. If your device goes offline, you will only be able to view orders up until the last time your device was connected to the internet.
You can sort your bills by Bill name, Time created, Order total or Waiter name. Bills can also be organised by high to low or low to high values.
- From your Square Restaurant POS app, navigate to Orders.
- Select Sort.