Back to Home

Sell with Square Online FAQ

Review answers to frequently asked questions about preparing your Square Online site for online selling.

Set up items for eCommerce

:

:

:

:

:

:

:

Set up checkout and payments

How do I set up my checkout page?

To start, learn more about your checkout options in Square Online.

Which payment options are available with Square Online?

With Square Online, you can accept payments with Square’s payment processor as well as Square Gift Cards, Square Pay, PayPal and more. Learn about accepting payments with Square Online for more information on all of your online payment options.

Create a great customer experience

What are customer accounts?

Customer accounts for Square Online is a buyer-facing feature that provides a more personalised buyer experience and helps drive repeat purchases. When buyers create a customer account, they establish a buyer account with Square that makes it easy to manage their relationship with your online business, including the ability to:

  • Track the status of existing orders
  • Reference past orders and easily reorder their favourites
  • View and edit Square Pay information for a faster checkout experience on future orders

Learn more about customer accounts for Square Online.

Can I customise the customer ordering experience on my site?

Yes. The Square Online personalised order screen provides buyers with a dynamic landing page that personalises the ordering experience on your website. Think of it as a customised version of your ordering page with several added benefits for customers including quick reordering, access to customer accounts customised promotions, loyalty status and much more. Learn more about creating a personalised order screen with Square Online.

Can customers choose a location to order from if I have a multi-location business?

Yes. If you have multiple locations, when your customers place an order online, they can specify the location they want to order from. Learn more about managing multiple locations with Square.

Will customers who place an order through my Square Online site be added to a directory?

Yes. Customers who place orders on your site will be added to a list in your Customer Directory. Learn more about getting started with Square Customer Directory.

Can't find what you need?