Set up your email address with Google Workspace and Square Online
About Google Workspace
Square partners with Google to provide a complete email solution for domain names known as Google Workspace. When you have a domain name associated with your website, you can create an email address with Square Online based on that domain.
Owning an email address-based custom domain name is an extra step many businesses take to elevate their brands. It helps others take their businesses seriously, and can also associate those businesses with longevity.
Before you begin
You can set up your email address with Google Workspace from your Square Dashboard.
To set up your email address based on your domain, you need a domain connected to your Square Online site. Learn how to set up your domain when you set up your online store with Square.
If Square hosts your domain, then we’ll automatically set up the Google Workspace MX records for you.
If a third party hosts your domain and you connect your domain to Square Online, then you need to manually add MX records to your domain so you can receive emails. We’re unable to add them on your behalf. Learn more about how to connect your domain to Square Online and manage records for Square Online domains. Once you add the Google Workspace MX record values to your domain name, you should start receiving emails within 24 hours of setting up the address.
Purchasing Google Workspace from Square through Square Online gives you its basic tier plan and is billed annually. If you need additional features above the basic tier plan or need to be billed differently (such as monthly), you can purchase Google Workspace directly from Google. If you’ve already purchased an inbox through us, we can also help you transfer your Workspace account directly to Google. Learn more information about Google Workspace pricing and billing on the Google Workspace website.
Set up your Google Workspace email
Once you have your domain set up with Square Online, you can set up your email address from your Square Dashboard.
- Sign in to your Square Dashboard and go to Sales channels > Online > Website > Domains.
- For the domain you want to set up an email address for, select Manage > Set up email.
- Select Start 15-day free trial.
- Choose a username for your email, the domain you want to send your emails from, and a password for the account.
- Select Continue only once while your information processes.
- Select Done when finished.
To view email and advanced settings, sign in to your Google Workspace Dashboard and go to Manage > Manage email and select the Google Workspace Dashboard link. You need to agree to two separate terms of service.
Part of the process for setting up your domain with Google Workspace involves verifying that you own your domain. This process is divided into two parts:
- obtain a meta tag from Google
- Paste that meta tag into your domain’s DNS using a TXT record.
You can complete this entire process by starting in your Square Online Overview page.
- Sign in to your Square Dashboard and go to Sales channels > Online > Website > Domains.
- Under the domain related to your email address, select Manage > Manage email.
- Select the Google Workspace Dashboard link, and review and accept the Terms of Service two different times.
- In the Google Admin Console, select the link to finish setting up your Admin Console.
- Follow the prompts until you see the Google Verification meta tag to add to a TXT record. Copy and save that snippet of code for later.
Next, update your domain’s DNS.
- In your Square Dashboard, go to Sales channels > Online > Website > Domains.
- For the domain related to your email address, select Manage > Manage domain.
- For DNS Records, select Add DNS record.
- For Type, choose TXT.
- For Host, enter an at sign (@) in the field.
- For Points to, paste the Google Verification meta tag you saved earlier.
- Select Save.
- Go back to the Google Verification browser tab and select the button to finish verifying your domain.
If your domain is hosted by a third party, be sure to add the record with your domain host instead.
You can sign in to your inbox from Google or your Square Dashboard.
- Sign in to your Square Dashboard and go to Sales channels > Online > Website > Domains.
- For the domain related to your email address, select Manage > Manage email.
- Select the Google Workspace Dashboard link. From here, you can check your inbox, change your Google username/password and create email aliases.
You can also log in to your inbox directly from Google using admin.google.com or mail.google.com/a/domainname.com (replace ‘domainname’ with your own URL).
Create aliases
By creating email aliases, you can receive emails from different addresses through the same inbox. Each Google Workspace inbox you purchase through Square Online includes the option of creating up to 30 different aliases of that primary address.
You can create an alias from your Square Dashboard.
Sign in to your Square Dashboard and go to Sales channels > Online > Website > Domains.
For the domain related to your email address, select Manage > Manage email.
Select Add alias and enter your preferred alias.
Select Save when finished.
The aliases should start working immediately, but give it up to an hour for Google to update their servers. Any message sent to an alias will show up in the inbox of the primary email account.
Reactivate Google Workspace
If your billing lapsed, you can reactivate your Google Workspace email address from your Square Dashboard.
Sign in to your Square Dashboard and go to Sales channels > Online > Website > Domains.
For the domain related to your email address, select Manage > Activate email.
Confirm the email addresses you want to renew.
Select Purchase.