Set up your email address with Google Workspace and Square Online
About Google Workspace
Square partners with Google to provide a complete email solution for domain names known as Google Workspace. When you have a custom domain name associated with your website, you can create an email address with Square Online based on that domain. Custom domain emails like ‘support@mybusiness.com’ enhance brand credibility, professionalism and trust, signalling business maturity and long-term viability.
Before you start
You can set up your email address and create aliases with Google Workspace from your Square Dashboard.
To set your email address up based on your domain, you’ll need a custom domain connected to your Square Online site. Learn how to connect a custom domain to your Square Online site.
If Square hosts your domain, we’ll automatically set up the Google Workspace MX records for you.
If a third party hosts your domain and you connect your domain to your Square Online site, you’ll need to manually add MX records to your domain so you can receive emails. We’re unable to add them on your behalf. Once you add these Google Workspace MX record values to your domain name, you should start receiving emails within 24 hours of setting up the address.
Purchasing Google Workspace through Square Online gives you its basic tier plan and is billed annually. If you need additional features above the basic tier or need to be billed differently, you can purchase Google Workspace directly from Google. If you’ve already purchased an inbox through Square, we can also help you transfer your Workspace account directly to Google.
For any help with Google Workspace itself outside of what you can manage within Square, make sure you Contact Google Workspace support or check out the Google Workspace Admin Help website.
Set up your Google Workspace email
Once you have your domain connected to your Square Online site, you can set up your email address.
- Sign in to Square Dashboard and go to Online.
- Click Website > Domains.
- Under the domain you want to set up an email address for, click Manage > Set up email.
- Click Start 15-day free trial.
- Choose a username for your email, the domain you want to send your emails from, and a password for the account.
- Only click Continue once while your information processes, then click Done .
Part of the process for setting up your domain with Google Workspace involves verifying that you own your custom domain. This process is divided into two parts:
- Obtain a meta tag from Google
- Paste that meta tag into your domain’s DNS settings using a TXT record
First, obtain your Google meta tag.
- Sign in to Square Dashboard and go to Online.
- Click Website > Domains.
- Under the domain related to your email address, click Manage > Manage email.
- Click Google Workspace Dashboard and review and accept the Terms of Service two different times.
- In the Google Admin Console, click the link to finish setting up your Admin Console.
- Follow the prompts until you see the Google Verification meta tag to add to a TXT record. Copy and save that snippet of code for later.
Next, update your domain’s DNS in a separate tab or window.
- Sign in to Square Dashboard and go to Online.
- Click Website > Domains.
- Under the domain related to your email address, click Manage > Manage domain.
- Under DNS Records, click Add DNS record.
- For Type, choose TXT.
- For Host, enter an at sign (@) in the field.
- For Points to, paste the Google Verification meta tag you saved earlier.
- Click Save.
- Go back to the Google Verification browser tab and select the button to finish verifying your domain.
If your domain is hosted by a third party, make sure you add the record with your domain host instead.
You can sign in to your inbox from either Square Dashboard or Google directly.
- Sign in to Square Dashboard and go to Online.
- Click Website > Domains.
- Under the domain related to your email address, click Manage > Manage email.
- Click Google Workspace Dashboard.
You can also log in to your inbox directly from Google using admin.google.com or mail.google.com/a/domainname.com (replace ‘domainname.com’ with your own address).
Once you’re in Google Workspace, you can check your inbox, change your Google username and password, and create email aliases.
Create aliases
By creating email aliases, you can receive emails from different addresses through the same inbox. Each Google Workspace inbox you purchase through Square Online includes the option of creating up to 30 different aliases of that primary address.
Sign in to Square Dashboard and go to Online.
Click Website > Domains.
Under the domain related to your email address, click Manage > Manage email.
Click Add alias and enter your preferred alias.
Click Save.
The aliases should start working immediately, but give it up to an hour for Google to update their servers. Any message sent to an alias will show up in the inbox of the primary email account.
Reactivate Google Workspace
If your billing has lapsed, you can reactivate your Google Workspace inbox directly from your Square Dashboard.
Sign in to Square Dashboard and go to Online.
Click Website > Domains.
Under the domain related to your email address, select Manage > Activate email.
Confirm the email addresses you want to renew.
Click Purchase.