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Transfer your Domain Out of Square

If you’d like to transfer your domain name away from Square to another registrar, you can start the process from within your Square Online Overview page. Below are important points to note before you begin.

  • A domain name cannot be transferred within 60 days from its registration date, or within 60 days of changing its registrant contact information (email, phone number, first/last name, address). This is not a policy put in place by Square, but a restriction put in place by ICANN – the international, non-profit organisation that oversees the registration of all domain names globally.

  • Transferring a domain name to a new registrar means you will manage your domain name settings and renewals through another company (but you can still host your Square Online site with Square). You can also manage records for Square Online domains to set up a domain with another host without transferring it out of Square.

  • Domain name transfers work differently for ccTLDs, or country-specific domains (e.g. co.uk, .de, .ca, etc.). If you bought a ccTLD through Square and would like to transfer it out, please contact Square Support.

  • When transferring your domain name, you must disable what’s known as the registrar lock. Disabling it will allow you to start the transfer, but it also disables WHOIS privacy protection if you have it enabled. You’ll need to set up privacy protection again with your new registrar.

Start the Transfer Process

To transfer your domain to another host outside of Square:

  1. Go to the Domain area of your Square Online Overview page.

  2. Select the domain you want to work with.

  3. Unlock your domain for transfer and generate your Auth Code (also known as an EPP Code, or Transfer Code) by selecting Disable under Registrar Lock.

  4. Copy and use the Auth Code as needed to start the transfer process with the new host. The rest of the transfer process will take place with your newly chosen registrar, so please refer to them for further instructions.

You are also welcome to simply update your domain's nameservers to provide a new host with full DNS control. Changing your nameservers can sometimes involve less hassle than transferring it.

Note: Making any changes to your registrant contact information (email, phone number, first/last name, address) will result in a 60 day registrar lock, during which you will be unable to transfer your domain. If you wish to transfer the domain completely now, please do not update your registrant information.

epp-code-disable-lock

Cancel the Transfer Process

If you've changed your mind about transferring your domain away:

  1. Go to the Domain area of your Square Online Overview page.

  2. Select the domain you want to work with.

  3. Lock your domain by selecting Enable under Registrar Lock.

  4. Go to your new host and cancel the transfer process with them directly. You may need to reach their support team for assistance.

epp-code-auth-code

Transfer Domain to Square

Learn how to transfer your domain to Square so you can manage both your domain and website through Square Online.