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Subscription Payments with Square Online Checkout Links

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With Square Online Checkout, you can set up one checkout link with the subscription feature enabled. Instead of using Square Invoices for recurring payments, the subscription checkout link can be used to accept weekly, monthly, quarterly or annual payments from multiple customers with a single checkout link. You can also self-select which specific checkout links your customers will be able to pay through. For example, use donation links for accepting monthly payments from donors and supporters.

Send your customers a subscription checkout link through an email or Square Marketing campaign, or let your customers pay at their convenience by posting the link on social media or your blog. There is no monthly fee for using Square Online Checkout links for receiving subscription payments. You’ll only pay Square standard eCommerce processing fee of 1.9% for UK/EEA cards per transaction and 2.9% for non-EEA cards per transaction.

Fees will remain at 1.9% for UK/EEA cards and 2.9% for non-UK/non-EEA cards per online payment until 17th November 2022.

From 17th November 2022, these rates will change to 1.4% + 25p for transactions with UK cards and 2.5% + 25p for transactions with non-UK cards. Consult the FAQs page to learn more.

Create Subscriptions

To create subscription payments from your computer with Square Online Checkout:

  1. From your Square Online Checkout page, select Create a link.

  2. Choose either Collect a payment or Accept a donation.

  3. Enter a name for your link that’ll be displayed to the customer. If prompted, enter the amount you want to charge.

  4. Accept recurring payments by choosing the frequency you want to collect them (e.g. weekly, monthly, quarterly, etc.). 

  5. Select Advanced settings to toggle on Allow buyer to set the price (best when accepting donations). You can also Allow one time payments, which will give your customers the option to choose whether they’d like to pay for their purchase once or sign up for a recurring payment plan.

  6. In Advanced settings, add two optional custom fields that can be used for whichever fulfilment needs you may have (e.g. collecting delivery address, coffee flavour choice, etc.). Whatever you enter as the custom field title will be requested from the buyer on the checkout link.

  7. Select Save to create the checkout link, and select Copy to share the link anywhere.

When you create links to collect payments, the new subscriptions will appear in your Dashboard’s Square Order Manager with your other orders.

FAQs

What if my customer wants to cancel their subscription?

All customers can cancel their subscriptions from each automated email they receive when a scheduled payment is made. Your customer will receive a confirmation email once a subscription is cancelled.

How will my customer get a receipt?

Once they’re signed up for a subscription, all customers paying through Square Online Checkout links will receive a welcome email with the details of their subscription plan, frequency of their payments and dates their card on file will be charged. If there’s no card on file, your customer will be notified that an emailed invoice will follow shortly.

How do I view all of my customers’ active subscriptions?

You can manage or disable any active subscriptions from the Subscriptions tab of your online Square Dashboard.

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