When you tap the blue Charge button on Square Register, LED lights indicate on the customer display where to tap, dip or swipe cards. The customer display is ready to take payments when the lights are illuminated.
Contactless payments describe the act of paying without touching anything. NFC (near-field communications) is a technology that allows for contactless payments. Using radio frequency, NFC allows devices (like smartphones) to wirelessly communicate at close range to do things like process payments. Apple Pay and Google Pay are both forms of NFC and types of contactless payments.
When you are ready to take a card payment, tap the blue Charge button on Register. The contactless logo on the customer display will light up after tapping Charge. Ask your customer to hold a contactless device or card near the contactless logo to trigger a contactless payment.
Yes, they’re just as secure as accepting chip cards. In some cases because of additional verification methods (like Touch ID with Apple Pay), contactless payments can be even more secure. Learn more in the Square comprehensive guide to Apple Pay.
Chip + PIN card payments require additional security steps to transfer and verify chip data. It can take around 3-5 seconds to complete a chip card transaction when it’s inserted into the customer display’s EMV card slot.
Yes. If your business is using Square Loyalty and your customer is enrolled in your Loyalty program, they can redeem any earned rewards during checkout. Once your customer dips, taps, or swipes their payment card, any rewards that can be redeemed will be shown to the customer on the buyer-facing display. As soon as rewards are chosen and redeemed by the customer, you can continue through the checkout process as normal.
Note: The customer must be paying with the payment card that is linked to their Loyalty profile in order for available rewards to automatically appear on the buyer-facing display. Read more about linked payment cards and how customers can redeem their rewards.
There are two ways to connect Square Register to your network: Wi-Fi and Ethernet. You can connect to Wi-Fi by going to ≡ More > Settings > Hardware > Network on Square Register. You can also connect with an Ethernet cable through the Ethernet port on the USB hub. Once connected to a network, you will see a confirmation that your connection is successful. You can also check your network connection in the Wi-Fi/Ethernet network status indicator in the status bar.
If you are unable to connect to Wi-Fi or Ethernet, you can enable Offline Mode to accept card payments for a limited time. Offline Mode will store your customers’ payment information for 24 hours until you can reconnect to a network.