Square Account FAQs

Try these password troubleshooting steps.

If you’re having trouble with your online Square Dashboard on a laptop or desktop, you may be experiencing an issue with your internet browser.

You can view a summary of your transactions and fees paid from your online Square Dashboard.

If you’ve purchased a new device, you can simply download the Square Point of Sale app and sign in to your existing account with the associated email address and password or create a new Device Code.

If you have multiple locations, or do not wish to share your sensitive Square account email address and password, you can use Device Codes to link mobile devices to specific locations. Device codes also allow you, or your managers, to log in without an email address and password.

Note: Once you’ve used a device code to log in to the Square Point of Sale app on a device, you will not be able to re-use this device code on additional devices.

Your Square account will not be fully activated to accept payments until you have linked a bank account to your Square account and the bank account has been verified.

Learn how to link and edit your bank account.