Installments for Square Hardware FAQ
Find answers to common questions about instalments for Square Hardware.
Eligibility
If your cart subtotal is $59 to $5,000, you’ll see an option to pay in instalments. Orders under $59 (before taxes) aren’t eligible. All applications are subject to approval.
Add hardware to your cart and select the instalments option at checkout. Enter a few basic pieces of information to identify yourself and we’ll let you know if you’re approved instantly. If approved, review and complete your first instalment payment. Once you’re done, your hardware is on its way.
During the application process, we run a soft credit inquiry, which doesn’t affect your credit score. If your application is declined or if you decide not to pay in instalments, there’s no impact to your credit score.
Instalment Payments and Billing Questions
Your monthly instalment payments will be made automatically using the credit or debit card that you provide at the time of your purchase. If we are unable to complete payment(s) from your credit or debit card, we’ll attempt to debit the bank account associated with your Square Account.
Depending on your order total, at checkout, you’ll see repayment options for 3, 6 or 12 instalments.
Your first payment will occur at checkout. From there, your charges occur each month until the balance of the order has been fully paid. Any expedited shipping fees will be applied to your initial payment. Each instalment payment, as well as any expedited shipping payments, will include applicable tax.
We will email you each month after your payment is made. The email includes your outstanding balance as well as essential details about your monthly instalments.
You can update your payment method directly on the Orders page on the Square Shop. Just select the order you’d like to update and click Change Card on File.
At this time, payments can only be made with credit or debit cards or the bank account associated with your Square Account.
Yes! You can pay in full at any time. Contact our Support Team and let us know you’d like to make a prepayment for your hardware. There is no cost to make a prepayment for your Square hardware.
General Questions
Refunds are available on returns made within 30 days of your order. Fill out a return form and we’ll email you a shipping label. Package your hardware and send it back. After we receive your return, you’ll be refunded all instalment payments made to date.
Your Square hardware will arrive within 5–7 business days after checkout. You’ll get a shipment confirmation email with a tracking number for your order. We’ll also email you as soon as your order ships.
Your Square hardware comes with a warranty against manufacturing defects for the entirety of your contract. If you’re having issues, try these troubleshooting tips or submit a claim to get a replacement.
If you have any other questions, please reach out to our Support Team.