CRA Information Request FAQs

OVERVIEW

Square has received a Federal Court Order compelling us to disclose information to the Canada Revenue Agency (CRA) about Canadian Square sellers who processed greater than CAD$20,000 on Square during any of the calendar years 2012, 2013, 2014 or 2015; or during the period of January 1, 2016 to April 30, 2016.

Pursuant to the Order, for any of the calendar years 2012, 2013, 2014 or 2015, or the period of January 1, 2016 to April 30, 2016, in which a seller processed greater than CAD$20,000 annually on Square, we will share with the CRA the following information associated with the Square account:

  • The name(s) and address(es) associated with the seller’s Square account
  • The associated financial institution(s) name, transit number and account number
  • The number of Square Readers and Stands linked to the account
  • The total monthly aggregate of transactional information between the seller and their customers
  • The number of employee permissions granted through employee / location management functionality

Square sellers are responsible for ensuring they are in compliance with all laws and regulations relating to their commerce activities. The CRA has a voluntary disclosure program that provides an opportunity to change a tax return you previously filed or to file a return that you should have filed. You can find more information about this program on the CRA’s website.

FREQUENTLY ASKED QUESTIONS

What information has Square been ordered to release to the CRA?

Square has received a Federal Court Order to disclose to the CRA the following information about our Canadian sellers who processed greater than CAD$20,000 on Square during any of the calendar years 2012, 2013, 2014 or 2015; or during the period of January 1, 2016 to April 30, 2016:

  • The name(s) and address(es) associated with the seller’s Square account
  • The associated financial institution(s) name, transit number and account number
  • The number of Square Readers and Stands linked to the account
  • The total monthly aggregate of transactional information between the seller and their customers
  • The number of employee permissions granted through employee / location management functionality

Why are you releasing seller account information to the CRA?

The Federal Court Order compels us to provide the information listed above. As noted in our Privacy Policy, we must comply with governmental requests and Federal Court Orders of this nature.

When will the information be released to the CRA?

In accordance with the Federal Court Order, the requested information will be released by Square to the CRA this summer. All affected sellers have been advised by email and in-app notification.

What should affected sellers do now?

We encourage affected sellers to verify their tax statements with the amounts indicated on their Square Dashboard to ensure they have accurately reported their commerce activities. If you have any specific questions about your tax returns for any calendar year, we encourage you to contact your tax advisor or the CRA directly. Contact information for the CRA can be found online on the CRA website.

Which sellers does this affect?

The CRA has requested certain account information for Canadian sellers who processed greater than CAD$20,000 on Square during any of the calendar years 2012, 2013, 2014 or 2015; or during the period of January 1, 2016 to April 30, 2016.

I am no longer a Square seller. Does this mean that my information will not go to the CRA?

Square will provide the requested information to the CRA for Canadian sellers who processed greater than CAD$20,000 on Square during any of the calendar years 2012, 2013, 2014 or 2015; or during the period of January 1, 2016 to April 30, 2016, whether or not they are currently active Square sellers.

I am no longer a Square seller. How can I contact Square Support to understand if my info has been disclosed to the CRA?

Affected sellers have been advised by email, even if they are not currently active Square sellers. Further inquiries can be submitted here.

What if I was a seller for only part of the year in 2012, 2013, 2014 or 2015?

The request relates to all Canadian sellers who processed greater than CAD$20,000 on Square during any of the calendar years 2012, 2013, 2014 or 2015; or during the period of January 1, 2016 to April 30, 2016.

Will the CRA be able to determine how much money I take in?

We will provide the CRA with transaction data on an aggregated monthly basis for Canadian sellers who processed greater than CAD$20,000 on Square during any of the calendar years 2012, 2013, 2014 or 2015; or during the period of January 1, 2016 to April 30, 2016.

Why does Square retain my information?

As part of our Terms of Service, we retain your information in order to provide our services and to help ensure the Square community is as safe and secure as possible. We are also required by law to retain transactional records for a certain period of time.

Are any other companies receiving similar orders to disclose customer information?

We can’t give details but there have been previous Federal Court Orders compelling similar companies, including eBay, to share information of this nature with the CRA.