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Create audiences with Square for Franchises

Who is this article for?
  • Sellers with the Square for Franchises Merchant Super Admin and Merchant marketer roles. Set roles in your Square for Franchises dashboard.
  • Square for Franchises subscribers
  • About audiences

    With Square for Franchises you can set up Audiences to help narrow down the participants in promotional programs that you create. You can create multiple conditions that customers must meet in order to be eligible to receive information on the promotion.

    You can create audiences based on one or more of the following conditions:

    • Average orders in total period or lifetime

    • Birthdays

    • Last order date

    • Last order total

    • Order method

    • Time period

    • Total orders count in lifetime

    • Total orders count in period

    • User type

    • Users who left their carts in 24 hours after cart abandonment

    • Users with X order

    • Users without orders in period

    Before you begin

    You can create audiences through your Square for Franchises dashboard.

    Create an audience 

    1. Sign in to your Square for Franchises dashboard and click Marketing > Audiences.

    2. Select Create Audience.

    3. Enter the general information for the audience.

    4. Select the participating stores.

    5. Define the audience by selecting and applying rules.

    6. Select Save.

    Edit or delete an audience 

    1. Sign in to your Square for Franchises dashboard and click Marketing > Promotions.

    2. Select (•••) by to the audience you want to edit, then select Edit. To delete the audience, select Delete.

    3. Make edits as necessary.

    4. Select Save.

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