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Manage Square Online from Square Point of Sale

Square Point of Sale is our powerful point of sale solution that can be customised to your business. With Square Point of Sale, you get full access to add-ons you need to operate: from item management to sales reports, email marketing, teams and online checkout, our add-ons are designed for your specific business needs. Find out how to get started with add-onsSquare Online makes it easy to set up your website and start selling online quickly. You can create and customise your storefront, add your items, manage order fulfilment, connect with your customers and much more. For a seamless experience, you can quickly access your existing Square Online website directly from the Square Point of Sale app using the Online add-on. If you have more than one site, you can switch between them at any time.

Note: This feature is currently available for existing Square Online websites only.

For more information on creating a website with Square first, learn more about getting started with Square Online.

Add the Online Add-on

To download and add the Online add-on to your Square Point of Sale:

  1. Tap ≡ More in the navigation bar of the Square Point of Sale app.

  2. Tap Add-ons > Online.

  3. Select Add to Point of Sale.

Access Square Online from the Point of Sale App

When you finish adding the Online add-on to your Point of Sale, tap Open Online directly from the add-on screen. You can also access the app from your Add-ons menu:

  1. Tap ≡ More in the navigation bar of the Square Point of Sale app.

  2. Tap Add-ons > Online.

  3. Tap Edit site to start editing your Square Online website, tap View live site to preview your site, or tap Switch site to start editing another site.

Manage Your Square Online Items

You can create items and edit item visibility and item setting from the Online add-on.

Create items

To create catalogue items and import them to your Square Online website:

  1. Tap ≡ More in the navigation bar of the Square Point of Sale app.
  2. Tap Items > All items.
  3. Tap Create item to customize your item settings, then tap Save when finished.

Edit item visibility

To edit your Square Online item visibility:

  1. Tap ≡ More in the navigation bar of the Square Point of Sale app.
  2. Tap Items and select All items.
  3. Tap the item name for the item you want to edit and scroll down to the Online section.
  4. Under Site visibility, select either Visible, Hidden or Unavailable.

The available item visibility settings are as follows:

  • Visible: Your item is visible online and available for purchase, and will show up in navigation and site search results.
  • Hidden: Your item is available for purchase online but only visible to those who have the direct link to it (useful for exclusive items).
  • Unavailable: Your item isn’t visible online and can’t be purchased (useful if you aren’t ready to sell the item).

Edit item settings

Once you create an item, you can access Site settings to customise additional settings for your Square Online items:

  • Fulfilment methods: Enable shipping, pickup, local delivery and self-serve ordering for your item.
  • Pickup & delivery prep time: Choose your item’s prep time for pickup and local delivery orders.
  • Site Categories: Select the categories where the item will be available on your website.

Remove the Online Add-on

To remove the Online add-on:

  1. Tap ≡ More in the navigation bar of the Square Point of Sale app.

  2. Tap Add-ons > Online.

  3. Tap ... > Remove.

  4. Tap Remove again to confirm you want to remove the add-on.

Note: If the add-on you want to remove is connected to a paid subscription, you’ll need to unsubscribe through your online Square Dashboard before removing the add-on. Once the subscription ends, you can remove the add-on from your Square Point of Sale app.

FAQ

Where can I manage items for my Square Online site in my Square app?

By adding the Square Online add-on to your Point of Sale, you’ll have access to Square Online website controls in your item library:

  • When creating a new item, you can set the item visibility for your Square Online site from the app.
  • When editing an existing item, you can access additional site settings, customise the item fulfilment methods and set up item categories from the app.

Can I edit my Square Online website through the Point of Sale?

Yes. Using the Online add-on, you can edit your website from the site editor. Learn how to navigate the Square Online site editor.

How does the mobile version of the Square Online site editor differ from the desktop version?

Besides the site editor being optimised for a smaller screen, the mobile version has the same features and functions as the desktop version.

Can I manage my domain from the Point of Sale app?

Not currently. In the meantime, log in to your online Square Dashboard and go to the Square Online Overview page to manage your domain. Learn more about getting started with domains for Square Online.

I don’t have the Square Point of Sale app. How can I download it?

Go to the app store from either your Apple or Android device to download the Square Point of Sale app.

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