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Square Online Order Manager Deprecation FAQ

What is changing?

From July 30, 2023, the current Square Online Order Manager page will be depreciated.

The replacement Orders page is already available in your online Square Dashboard. Navigate to Items & Orders > Orders. Nothing will change in the way you manage online orders using any Square mobile app or Square hardware device.

What new features are available?

Tools exclusively available on the new Orders page:

  • Print professional packing slips for shipping orders

  • Change the pickup time of orders and notify customers

  • Mark orders as complete in bulk

  • Export orders to a spreadsheet

More features are coming this year. Even if you do not use these new features, the new Orders page will load orders faster and be more reliable.

What if something I need is not on the new Orders page yet?

Tell us about anything you need to manage orders by filling out this form. We read every response.

What if I need more help or have feedback?

Let us know with this form and we will get back to you. For time-sensitive questions, review our Support Centre.

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