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Mark items as unavailable with Square for Restaurants

Who is this article for?
  • Account owners or team members with items permissions. Set permissions in Square Dashboard.
  • Square for Restaurants Free, Plus and Premium subscribers.
  • Sellers with full service, quick service or bar mode enabled in the Square Point of Sale app.
  • Before you start

    If you run out of an item or modifier in your inventory or want to no longer sell an item or modifier, you can mark the items as ‘sold out’ from your Square Restaurant POS app or on Square Register or Square Terminal running Square for Restaurants.

    Marks items as unavailable 

    You can automatically set items to show as unavailable when the inventory reaches a set amount or manually list them as unavailable from the Square Point of Sale app with full service, quick service or bar mode enabled or from the Square Restaurant POS app.

    Automatically set items to unavailable

    1. Open your point of sale app and tap Account > Items.
    2. Select the item you want to make unavailable.
    3. Under Price and inventory, tap Manage Stock.
    4. Tap Stock received. If you are tracking stock, change your stock count to 0. If you are not tracking stock, select Mark as unavailable.
    5. Tap Done > Save.

    Manually mark items as unavailable

    1. Open your point of sale app and tap Account > Items.
    2. Select the item you want to make unavailable.
    3. Under Price and inventory, tap Manage Stock.
    4. Toggle on Label as sold out at this location.
    5. Tap Done > Save.

    Mark modifiers as unavailable

    You can mark modifiers as sold out or unavailable from your Square Dashboard, the Square Point of Sale app with full service, quick service or bar mode enabled, or from the Square Restaurant POS app. The sold out or unavailable state displays across all your sales channels. Marking a modifier as sold out does not extend to third-party integrations.

    Square Dashboard

    1. Log in to your Square Dashboard and click Items & orders > Items > Modifiers.
    2. Select the modifier you want to edit.
    3. Under Stock status, toggle off In stock.
    4. Click Save.

    Point of sale app

    1. Open your point of sale app and tap Account.
    2. Tap Items > Modifiers and select a modifier set.
    3. Toggle off the Available status.

    Next steps

    Learn more about menus and items from one of these Support Centre articles: