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Understand the Square Dashboard app

Who is this article for?
This article is for business owners or team members with the Full access permission to view and manage business analytics using the Square Dashboard app.

About the Dashboard app

With the Square Dashboard app, get a unified look at your business and manage essential tasks from anywhere in real time. You can track your business performance, monitor finances, manage your team and connect with your customers, all while you’re on the go.

Before you begin

The Dashboard app is compatible with iOS and Android devices. 

iOS devices

Requires an iOS device running iOS 16 or above. You can download the Dashboard app by:

  1. from your iPhone, visit the App Store.
  2. Search Square Dashboard.
  3. Tap Get to download the app.
  4. Sign in with your Square account email address and password.

Android devices

Requires an Android mobile device running AndroidOS 7 or above. You can download the Dashboard app by:

  1. open the Google Play Store.
  2. Search Square Dashboard.
  3. Tap Instal to download the app.
  4. Sign in with your Square account email address and password.
If you have multiple Square accounts, sign in to the Dashboard app with the email address and password associated with your primary account. Tap the location pin icon to filter your data between your locations or filter for multiple locations at the same time.

Navigation menu overview

Home

By default, the Home tab will show you an overview of your Gross sales, key Metrics and sales Breakdowns reports.

  • Tap the Gross sales report to get a more in-depth view of your gross sales or to filter the report.
  • The Metrics section shows you an overall view of your Net Sales, Gross Sales, Transactions and Average sale amount. Tap vs to compare your data against prior dates.
  • The Breakdowns report shows an overview of your highest and lowest sales, broken down by items, categories and employees. Tap Data to filter by net or gross sales.

Learn more about how to View sales summary, sales trends and payment methods reports.

Reports

By default, the Reports tab will show you an overview of your net sales by item, category and by employee. Tap on any of the reports to see more information or to filter the report.

Learn more about how to View item, category and modifiers sales report.

Balances

From the Balances tab, you can view your Square Balance with a breakdown by each of your locations, and initiate or manage your transfers and recent activity.

Tap the gear icon to update your banking settings, such as your payment methods, vendors or transfer settings.

Staff

From the Staff tab, you can view and manage the following settings and features:

Tap the + icon to put a shift on the rota, add a file or add a team member.

Messages

From the Messages tab, you can send and receive messages from your customers. You can send Square Messages from any of the other Square POS apps or use the Square Assistant to reply to your customers on your behalf.

Learn more about how to Get Started with Square Messages.

Customise your tabs

You can customise your tabs on the Dashboard app on an Android or iOS device.

  1. Sign in to your Dashboard app.

  2. Tap More > Customise.

  3. Under More, tap + next to the pages you want to display at the bottom navigation bar.

  4. Under Main menu, tap next to the option you want to remove from the More tab. 

  5. Tap Save.

Change your reporting hours

  1. Tap Today – Operating hours/All day or the current date and select a timeframe.

  2. Tap Reporting hours and select the reporting hours you want to view.

  3. Tap Done to go back to the Home tab and view your account details for the timeframe you just set.

Note: The date and reporting hours will revert back to the current day and your default reporting hours each time you log back in.

To create a new set of reporting hours:

  1. Tap the gear icon from the home screen > Reporting hours.

  2. Tap + and enter a name for the reporting hours.

  3. Choose the start time, end time and time zone.

  4. Tap Save.

Dashboard app widget

You can easily access statistics and data about your business with the Dashboard app widget. You can view your gross sales, net sales, transactions and average sale from your home screen. You can also customise the data timeframe. 

The Dashboard app widget is only available for iOS devices

Add the widget to your homescreen

  1. from your iOS device, tap and hold the home screen.
  2. Tap the + sign in the top left corner to open the widget menu.
  3. In the Widget search bar, type ‘Dashboard app’.
  4. Tap the Dashboard app widget icon then swipe left or right to select the widget style. You have the option to show Single data point or Key info with multiple data points displayed.
  5. Tap Add Widget.
  6. Drag and drop the widget to the desired location on your screen.
  7. Tap Done.

Adjust widget settings

  1. tap and hold the widget.
  2. Tap Edit Widget.

You can adjust the following settings:

  • to adjust the time period, tap Time Period and select your preferred time range.
  • To adjust which metrics you see, tap Metrics. If you have the larger version of the widget that shows multiple metric options, select the name of each metric to adjust the view.
  • To rearrange the order of the metrics in the list, tap and drag the three horizontal lines next to each metric to the desired location.

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