The Square Stand paired directly with a Square reader seamlessly turns your compatible iPad into a powerful point of sale. Whether you’re a full service restaurant or a retailer, this countertop will accept every way your customers want to pay, including contactless options like Apple Pay, Google Pay and Samsung Pay.
First, you’ll need a secure internet connection. You won’t be able to connect your iPad to a captive portal network or unsecured networks. A captive portal is a network that requires you to agree to terms or conditions or provide a login to access the internet connection (these networks are common at coffee shops, airports and other public internet access points).
If you purchased the optional ethernet kitchen printer, you also need an ethernet internet connection (e.g. modem, router and ethernet cable).
Set Up Software
First, ensure you’ve downloaded the Square Point of Sale app on your iPad. You can also download our other free apps such as Square for Retail, Square for Restaurants, Square Appointments, Square Invoices or Square Team.
Once you’ve downloaded the Square app best suited for your business, simply log in with your email address and password to get started. Refer to the instructions below to learn more about common actions like creating items, setting up taxes, creating discounts and more.
From the Square app, tap the three horizontal lines > Items > All Items.
Tap Create Item > enter the appropriate information like Name, Price, SKU, etc.
Note: To change the appearance of how your items show on the Favourites screen, from the Checkout screen, hold down one of the grey squares and tap the + button to create an item or discount or select from the existing list.
From the Square app, tap the three horizontal lines > Items > Modifiers.
Tap Create Modifier Set.
From the New Modifier Set screen, provide a name, select the item(s) you want to assign the modifier set to under Apply Set, and input your modifier names and prices under the Modifiers section.
Note: If you’re editing or adding multiple items and/or modifiers, we suggest doing so through the online Square Dashboard by visiting Items. Changes made through the Dashboard will immediately appear on your Square Stand.
Click Create Location and enter the appropriate information, such as location name, address, business logo, business hours, etc > Save.
You can access your new location by logging out of your Square Point of Sale account and logging back in with the same email address and password. From here, you should see the option to select your new location. Lean more about managing multiple locations with Square Point of Sale.
Click Create Device, enter a nickname for your Square Stand and select the appropriate location.
You can send your device code by text message or email. This device code will be associated with the corresponding location and can be used to log in to the account associated with your location instead of using an email address and password. Learn more about device codes and how they work with your business locations.
The Stand details page provides a helpful summary of card readers, printers, scanners and any other connected accessories. With an additional tap, you can view important hardware information like serial number and software version, which it is useful if you need to contact customer support. You can also use this page to restart your Square Stand.
To get started:
Once your iPad is docked into the Stand > Go to the Settings of the Point of sale app on your iPad
Tap Hardware > Under My hardware > Click Square Stand. This page provides your summary of connected devices and allows you to restart the device.
To view detailed information like serial number and software version, tap Device details.
Note: You can also access the Stand details from the Settings of the Point of Sale app on your iPad > Click Hardware then tap Connect and manage, it will lead you to the Stand details.
Set Up Hardware
Once you receive your Square Stand, setup is quick and easy.
Refer to the instructions below for commonly used, third-party hardware accessories. Note: Prior to connecting hardware, ensure that your Square Stand is connected to the USB hardware hub, power adapter and power adapter cable which is plugged into a wall power outlet.
From the Checkout screen, enter a custom amount, add an item from your Library or Favourites page, or use a barcode scanner to scan the item’s UPC/SKU.
Your customer can either tap or insert their card in to the Square Reader, or swipe their card using the magstripe reader on the Square Stand. They can also choose to enter their information after the sale to receive an email or text message receipt.
From the Square app, tap the three horizontal lines > tap Transactions.
Review your transaction history in chronological order, or use the search bar to locate transactions based on card number, phone number, customer name, receipt number, notes and/or item name.
Once you’ve located the transaction in question, you can take actions such as issuing a refund or resending a receipt. You’ll also have insights into the transaction as a whole, including items sold, payment method used, and customers associated with the transaction. Learn more about reviewing your transaction history through the online Square Dashboard.