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Manage catalogue with Square Multi-Account Suite

Who is this article for?
  • Account owner on the operator merchant.
  • Team members on the operator merchant account that have Menu and Item Management permission.
  • About catalogue orchestration

    With Square Multi-Account Suite, the operator merchant can create and manage a central catalogue of menus, items, modifier sets, services and discounts in Square Dashboard. 

    Editability of centrally managed catalogue objects

    • Not editable by members: These fields are never editable by members on central catalogue objects

    • Operator controlled: The operator can choose whether member merchants may edit the attribute on central catalogue objects.

    • Editable by members: These fields are always editable by members on central catalogue objects

    Object

    Not editable by members

    Operator controlled

    Editable by members

    Items

    – Product type

    – Category and menu placement

    – Assigned and sold-at locations

    – Nutritional information

    – Alcohol designation

    – Name

    Kitchen name

    – Price

    – Description

    – Image

    – SKU and GTIN

    – Unit cost

    – Variations

    – Modifier assignments

    – Checkout settings

    – Taxes

    – Inventory and stock alerts

    – Channels

    – POS appearance

    – Fulfilment

    – Online ordering and SEO

    – Custom attributes

    Menus

    – Assigned locations

    – Menu name

    – Menu and menu-group hours

    – Menu-group images

    – Menu channels

    Services

    – Service timing

    – Transition and processing time

    – No-show fees

    – Deposits

    – Service variations

    – Category assignments

    – Online booking

    – Channels

    – Staff and resources

    – Contract templates

    – Service cost

    – Custom attributes

    Modifiers

    – Modifier type

    – Internal name

    – Location presence

    – Set name and image

    – Selection rules

    – Options and order

    – Prices

    – Kitchen name

    – Nested modifier sets

    – Customer visibility

    – Checkout display

    – Conversational modifiers

    – Kitchen colour

    – Online visibility

    – Sold-out state

    – Channels

    – Custom attributes

    Discounts

    – Name

    – Type

    – Amount or percentage

    – Maximum amount

    – Comp or discount behaviour

    – Automatic rules, schedules, product sets, eligibility, stacking and location presence

    – Tax basis

    – PIN requirement

    – POS label colour

    – Customer-group eligibility

    – Custom attributes

    Assign menus, items, modifier sets, services and discounts to member merchants

    The operator merchant can assign menus, items, modifier sets, services and discounts to member merchant locations. After the operator merchant assigns them to member merchant locations, they automatically appear at the selected locations.

    To assign a menu, item, modifier sets, services or discounts to member merchant locations:

    1. Sign in to Square Dashboard and go to Items & Services, and select the desired category from the options below.

      1. Items > Item library

      2. Menus

      3. Items > Modifiers

      4. Items > Discounts

    2. Select the one you want to edit.

    3. Click Edit for Location.

    4. Select the merchants or locations you want to assign it to.

    5. Click Save.

    To assign items in bulk:

    1. Sign in to Square Dashboard and go to Items & Services > Item library.

    2. Select multiple items.

    3. Click Edit items.

    4. On the Bulk edit items page, edit Locations.

    5. Choose which member merchants and locations should receive the items.

    6. Select Update.

    Set menu and item restrictions for member merchants

    You control what member merchants can do with shared catalogue content. Member merchants see shared content labelled Corporate in their Dashboard. Content they create locally is labelled Local.

    To manage these settings:

    1. Sign in to Square Dashboard and go to Settings > Account & Settings > My organisation > Organisation settings.

    2. Select Menu & item orchestration settings.

    The following restrictions are available:

    • Allow editing of corporate menu groups and items : Choose which fields member merchants can edit on corporate-managed items, such as the item name or price.

    • Local menu creation: Choose whether member merchants can create their own local menus. When allowed, member merchants can add shared Corporate items to a local menu.

    • Local item creation: Choose whether member merchants can create their own local items.

    • Local modifier set creation: Choose whether member merchants can create their own local modifier sets.

    • Control POS menu layouts: Choose whether the operating merchant controls POS menu layouts for member merchants.

    Set corporate discount restrictions for member merchants

    The operator merchant can control whether member merchants can create  discounts within each member account. When this is restricted, member merchants will only be able to use central discounts that have been assigned to them by the operator merchant.

    To manage these settings:

    1. Sign in to Square Dashboard and go to Settings > Account & Settings > My organisation > Organisation settings.

    2. Select Corporate discount orchestration settings.

    Set location-specific pricing

    You can set different prices for shared items at specific member merchant locations.

    To override pricing for an individual item:

    1. Sign in to Square Dashboard and go to Items & Services > Item library.

    2. Select an item.

    3. Go to the pricing section.

    4. Click the three dots (•••).

    5. Select Add price override.

    6. Select the merchants or locations where you want to apply different prices.

    7. Click Save.

    8. A new section appears below the pricing section with the selected merchants and locations.

    9. Enter the new price for each location.

    10. Click Save.

    Import and export member items

    The operator merchant can export and import member item settings to manage per-location pricing and item availability in bulk.

    To export:

    1. Sign in to Square Dashboard and go to Items & Services > Item library.

    2. Select Actions > Export member items.

    3. Click Next.

    4. Select the member businesses to include in the export and Click Next.

    5. Review the export summary and select Export.

    To import:

    1. Sign in to Square Dashboard and go to Items & Services > Item library.

    2. Select Actions > Import member items.

    3. Upload a CSV file and click Validate.

    4. Review changes and click Import changes.

    Control POS menu layouts

    Optionally, Operator merchants can choose to control POS menu layouts for member merchants. When this is enabled, the full POS menu layout, including all ‘Actions’ and other non-Item tiles on the POS layout are kept in sync for central menus. When enabled, member merchants are not able to edit any aspect of the POS layout, which becomes read-only. 

    This applies to Quick Service, Full Service and Bar modes on Square Point of Sale only. 

    To enable:

    1. Sign in to Square Dashboard and go to Settings > Account & Settings > My organisation > Organisation settings.

    2. Enter the Control POS menu layouts.

    3. Toggle on Control POS menu layouts.

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