Edit loyalty programmes
About editing loyalty programmes
If you need to, you can update the parameters of your loyalty programme at any time. For example, you can increase the spend requirement to earn a loyalty point, update the number of points required for a loyalty reward or update the loyalty reward itself.
Before you begin
You can only make updates to an existing loyalty programme. Learn how to create a loyalty programme.
You can edit loyalty programmes from:
Square Dashboard
Square POS apps
If you edit your programme:
Changes will apply to previously-issued points going forward. For example, if a customer had three of five points and you changed to a ten-point programme, they will now have three of ten points. Please make sure your customers and cashiers understand the impact of these changes.
Changes to reward settings will not impact previously-issued rewards. For example, if a reward was originally 10% off an item and you change it to 20%, previously-issued rewards that haven't been redeemed won't be updated from 10% to 20%.
Edit a loyalty programme
Sign in to Square Dashboard and go to Customers > Loyalty.
Select Settings.
Click Edit next to the section you'd like to modify.
Make your changes and click Save.