Customise and apply automatic gratuity
About automatic gratuity
Automatic gratuity is a fixed percentage tip you can apply to bills manually, automatically or based on group size.
Before you begin
Automatic gratuity may be considered a taxable service charge. For specific tax questions related to your business, be sure to consult with a tax professional.
You create automatic gratuity from your service settings in your Square Dashboard and apply them from your Square Restaurants POS app.
Step 1: Enable and customise automatic gratuity
Sign in to Square Dashboard and go to Settings > Device management.
Select Service settings > Automatic Gratuity.
Select the location where you want to use automatic gratuity.
Toggle ON Allow Automatic Gratuity.
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Enter the Gratuity Amount and select how you want to Apply Automatic Gratuity.
If you select On a per-bill basis, you can manually add the auto-gratuity to the bill during service.
If you select To all bills or Based on group size, the automatic gratuity percentage applies automatically.
Select if you want to Tax Automatic Gratuity and the Taxes or Tax Calculation.
Select Save.
Step 2: Apply automatic gratuity per bill
If you select to apply automatic gratuity on a per-check basis, you can select the order during service and apply auto-gratuity before payment. From the Square Point of Sale app with full service, quick service or bar mode enabled, or from the Square Restaurant POS app:
From your point of sale app, select More > Team.
Add the clauses you want to apply to the contract.
Tap Save.