Instant Transfer Unavailable Troubleshooting
There are a few possible reasons why instant transfers might be currently unavailable. Here are some troubleshooting tips.
Choose the Right Transfer Amount
Instant transfers are unavailable if you try to transfer an amount that is outside the minimum or maximum limit. You can use instant transfers to send funds of at least £50 after Square’s processing fees to your bank account.
Square is unable to instantly transfer single payments that are larger than £2500. The maximum amount you can transfer instantly per 24-hour window is £2500.
Note: New sellers may be restricted from using instant transfers until they have sufficient account history. As you run and grow your business with Square, instant transfers may become available.
See if Your Account is Under Review
We regularly monitor your transactions to keep your account safe. If our system notices something that appears out of the ordinary, we suspend all transfers – including instant transfers – to your bank account until we can make sure everything is alright. We usually complete these reviews within one working day – if we need more information to complete the review, we’ll get in touch with you by email.
One of our best tools in keeping Square secure is checking in periodically to make sure that everyone is who they say they are. The documentation and information you provide during a security review gives us a sense of how we can be helpful and get your transfers moving again.
For more on instant transfers, check out our instant transfers FAQ.