System updates

We’re experiencing issues that may affect your Square services. We’ll continue to update our status page with more information.

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COVID-19 Resources for Square Sellers

This article will serve as your resource for product updates and communication highlighting what Square is doing to support business owners navigating these unique challenges.

As we work through this together, we encourage you to ask questions, voice your concerns and provide feedback to Square on the resources you need. The Square Seller Community serves as your forum for these conversations, directly with Square and other Square sellers like yourself. We’ve also created a resource hub to help bring attention to additional tools that are at your disposal. Our Support Centre will continue to provide useful information, as well as instructions regarding different Square products.

Helpful Resources

Town Square Business Resource Centre

You can also join our Business Resources Topic in our Seller Community to see what other businesses are doing during this time.

Product and Feature Updates

Setting up Square Online and Ordering

You can also head over to your Square Online Overview page to view COVID-19 guides that highlight key features and tips for your online business.

Increase in contactless payment limits


Useful Tips

Disable signature requirements when accepting payments

To maintain a safe distance between yourself and your customers, you can disable the signature requirement when processing a sale on the point of sale app. To do so:

  1. Tap the navigation bar icon.
  2. Tap Settings > Checkout > Signature & Receipt.
  3. Indicate whether you’d like to Never Collect Signatures, Always Collect Signatures or only Collect Signatures Over $25.

Create donation links during online checkout

  1. In the pop-up window, indicate Accept donations as the Purpose of link, and give the link an optional title.
  2. Press Create link.

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