System updates

We’re experiencing issues that may affect your Square services. We’ll continue to update our status page with more information.

Back to Home

View Your Square Marketing Campaign Status

When creating a Square Marketing campaign, you can view the actual status of your campaigns, whether the campaign is scheduled, currently being sent or already delivered.

Campaign Statuses

Square Marketing campaigns can have multiple statuses depending on which stage they are in:

Stage Header
Active A campaign that is currently running. It could be for an automated campaign that you’ve turned on, or if you offered a discount or coupon, it is still redeemable and hasn’t expired yet. Queued means the campaign is in line and about to be sent out, and Sending means it’s in the process of being sent out.
Draft This is a campaign that you’ve saved but haven’t sent yet.
Scheduled A campaign that is scheduled to go out at a certain time in the future. To set this status, select Schedule instead of Send on the ‘Review and Send’ page during the campaign creation process.
Recurring This is a campaign that is set to be sent repeatedly. You can create recurring campaigns by selecting Schedule instead of Send on the ‘Review and Send’ page during the campaign creation process. Then, toggle on Repeat this campaign. Note: Only custom themes can have a recurring schedule.
Completed A campaign that has already been sent out, and any discounts offered through it have expired.

Note: If there’s a coupon attached to a campaign, the status of that campaign will remain active until the coupon expires.

Monitor Your Campaign’s Send Status

You can find the status of each campaign in your online Square Dashboard. To view a campaign status:

  1. Go to the Marketing in your online Square Dashboard.

  2. View the Status in the column next to each campaign name.

Can't find what you need?