Create a passkey
About passkeys
Passkeys are a faster and more secure alternative to traditional passwords. Unlike passwords, which require you to remember and enter them manually, a passkey binds your account to a specific device or a cloud service, allowing you to access your account simply by using your device’s biometric features (like a fingerprint or facial recognition) or a PIN.
With Square, you can sign into Square Dashboard on a web browser by using your device’s biometrics (like a fingerprint or facial recognition) or a PIN instead of a password.
Before you begin
Passkeys can be used to sign in to your Square Dashboard and Square mobile apps. You can sync up to five passkeys across devices.
To create a passkey on a computer, make sure your operating system meets these requirements:
Windows: Your computer must be running at least Windows 10 software.
macOS: Your computer must be running at least macOS Ventura software.
ChromeOS: Your computer must be running at least ChromeOS 109 software.
Apple iOS: Your phone must be running iOS 16 or later.
Android: Your phone must be running Android 9 or later.
Additionally, your computer or mobile device will need a supported browser such as:
Google Chrome 109, or higher
mac Safari 16, or higher
Microsoft Edge 109, or higher
For an optimal passkey experience, we recommend updating your device to the latest version of its operating system. Depending on your system and browser, creation and use of passkeys may not be supported in private browsing modes like incognito.
Set up a passkey
Setting up a passkey follows the same steps regardless of which OS you use.
- Sign in to your Square Dashboard and go to Settings > Account & Settings > Personal Information > Sign in & Security.
- Scroll down to Passkeys and click on Create a Passkey.
- Authenticate either using your password or two-step verification.
Register your device
- Your browser will take over and create a cryptic key for your Square account.
- Follow the instructions of the prompts on your device.
After a passkey is created, it’s added to the Passkeys section. In this section, you can check which passkeys are available across your devices. You can add multiple devices as trusted options to use your passkey.
Sign in to your Square account using a passkey
After you create and save a passkey on your device, you can use the passkey to sign in to your Square account on the Square Dashboard.
Sign in using passkeys on Square Dashboard
On the Square login screen, click Sign in with a passkey or enter your email address/phone number and click continue.
Your device will prompt you to sign in either using face recognition or fingerprint authentication.
Sign in using passkeys on point of sale apps and devices
Square Point of Sale, Square Team app, Square Dashboard app)
Open the Square app and tap Sign in with a passkey or enter your email address/phone number and tap Continue.
Follow the instructions on your mobile device to authenticate (eg Touch ID, Face ID, PIN code, screen lock pattern).
Sign in using passkeys on another device
Passkeys that are only stored on a desktop can’t be used to log in to other devices since desktop cameras can’t scan QR codes. You will need to use a mobile device to scan the QR code and log in using your mobile device.
On the Square login screen, click Sign in with a passkey or enter your email address/phone number and click continue.
Your device will prompt you with a QR code – scan the QR code with your mobile device’s camera.
Follow the instructions on your mobile device to get authenticated (eg Touch ID, Face ID, PIN code, screen lock pattern).
Remove a passkey
If you want to completely remove a passkey from your Square account, make sure you delete it from both your account and your device (or Password managers) to fully remove the passkey. You will need to log in using other passkeys or use your traditional password method to sign in to Square.