Integrate partnership platforms for Square Online pickup and delivery orders

Who is this article for?

Account owners or team members with the account and settings permission to view and set up integrations in the App Marketplace.

Account owners or team members with the orders permission to manage orders.

Set permissions in Square Dashboard.

Square Online subscribers.

About partnership integrations

Partnership order integrations allow you to leverage popular third-party ordering platforms your customers already use for pickup and local delivery.

Before you can integrate partnership ordering platforms, you need to create a Square Online site. Learn how to set up your online store with Square Online.
When a customer places an order through a third-party partner, you can view the delivery orders from your Square POS apps. Delivery orders may reflect as pickup or curbside orders in the Square POS apps. This is due to a third-party partnership integration.
To partially or completely cancel an order, you’ll need to take action from the ordering platform where the order was placed. You won’t be able to cancel an order from the Square POS apps. Once the order is canceled through the partner, it’ll be marked as Completed in Square.
Connect integrations from the Square App Marketplace. Customers can place orders via a delivery partner and orders are routed to your POS system.

When customers place an order through an integration, they won’t be able to use Square Gift Cards associated with your business.