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Edit, Cancel or Archive Square Invoices Online

You can manage Square Invoices from the Square Invoices in Dashboard in a few different ways.

Edit Invoices

To edit a Square Invoice:

  1. In your Square Invoices, go to Invoices and select the desired invoice.

  2. Select Edit to update the invoice details.

Cancel Invoices

To cancel a Square Invoice:

  1. In your Square Invoices, go to Invoices and select the desired invoice.

  2. Select More > Cancel.

  3. Choose to notify recipients that the invoice is cancelled, and select Confirm Cancellation when finished.

To cancel a recurring series, select the invoice and click View Series > End Series > Confirm.

If an invoice has already been paid, you can’t cancel or delete it from your payment history, but you can issue a refund to balance your books.

Note: When you issue a refund for an invoice sold with a decimal quantity, you will need to refund the entire item.

Note: For your protection, Square can occasionally cancel an invoice if there have been too many failed attempts to pay it. You may duplicate the cancelled invoice and send it to your customer again. Please verify your customer’s identity since the transactions have been declined by the card issuer, not Square. Learn more about potential scams and how to accept payment cards safely.

Archive Invoices

You are able to move invoices, including those cancelled and unpaid, into a separate archive to help you stay organised and hide older or less relevant invoices. To do so:

  1. In your Square Invoices, go to Invoices and select the desired invoice.

  2. Select More > Archive.

  3. Select Archive Invoice to confirm.

To view all archived invoices, click on All Invoices at the top, and select Archive from the menu. To restore an archived invoice, select ... > Unarchive by the invoice in question when viewing your archived invoices folder.

Note: Archiving an invoice will not affect reporting metrics or reminders set for that invoice.

Learn more about: Invoices

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