Risk Manager FAQ
Risk Manager is a tool that helps you spot and manage potential fraud from online payments you process with Square. You can create rules in Square Dashboard to trigger your own fraud alerts or to automatically decline suspicious payments. When you set up risk alerts, you can view additional details about suspicious payments, as well as options to issue a refund, block the payment card or dismiss the alert.
Risk Manager rules
Risk Manager alerts
Taking action on alerts
Note: Although this tool is designed to help prevent payment disputes, the risk of a payment dispute is present with all card payments. Sellers will continue to be liable for all payments they accept and the disputes they receive. Square is not assuming liability for payments, regardless of the risk evaluation that is delivered.