Square Stand and Supported Hardware FAQs
Find answers to commonly asked questions about Square Stand and Supported Hardware.
Compatibility
No. The Square Stand (2nd generation, v2) with USB-C connector is only compatible with select iPads at this time.
- iPad (10th generation)
- iPad Pro 11-inch (1st, 2nd, 3rd, 4th generation)
- iPad Air (4th, 5th Generation)
- iPad Air 11-inch (M2)
For a full list of iPad compatibility for all Square Stand models, please reference the compatibility tables in our Identify Square Stand article.
If you do not have a supported iPad model, you can purchase one with your Square Stand in the Square Shop.
You can identify your iPad model on Apple’s Support site.
Learn how to identify your Square Stand.
The receipt printer you use with Square Point of Sale depends on the type of mobile device you’re using.
Learn which printer is right for your device. Keep in mind, you can check the exact model of any printer right on the printer itself to make sure you have the right model.
Learn how to connect your cash drawer to your Square Stand.
Hardware
Learn how to set up your Square Stand. If you’ve purchased a Square Stand Kit, follow our Square Stand Kit Setup Guide.
Yes! Square Terminal can connect to an iPad using Square Stand to make accepting payments even easier across the two devices. Learn how to connect Square Terminal with Square Point of Sale.
When Square Stand (1st generation) is not plugged into a power socket, it utilises the iPad’s battery as a power source.
First generation (left), second generation (right)
In this mode, the Square Stand (1st generation) will allow you to connect to Square Reader via Bluetooth to accept contactless and chip and PIN payments. Note: USB accessories are not supported in this mode.
Square Stand (2nd generation) must be plugged into a power source at all times to take payment.
Learn more about accepting payments with Square Stand.
Troubleshooting
Try fixing your Square Stand issues with these troubleshooting steps.
Learn how to troubleshoot your Square Stand USB connection.
Learn how to fix your Square Stand charging issues with these steps.
Here are some tips for troubleshooting your receipt printer.
Learn how to troubleshoot or return your hardware.
If you’ve tried all the troubleshooting steps and are still having trouble, contact Square Support and we can help get you back to business.