Review and upload loan application documents
About loan application documentation
When applying for a Square Loan, additional information may be required to verify personal or business details. If so, you’ll be contacted through your Square Dashboard and via email to provide additional documentation.
Before you begin
If additional documentation is requested for your loan application, your loan application cannot be reviewed if the request is incomplete.
You’ll be notified of your application status within one to three business days. If you don’t receive a decision within this timeframe, we may still need additional information from you. Check your Square Dashboard and email inbox for any notifications asking you to provide additional information.
You have until the date specified in the email notification to complete the information request. If you don’t provide all of the requested information on time, your application will be canceled.
Uploaded documents must be in PDF, JPEG, JPG, TIFF or PNG file format and under 25 MB in file size each.
Complete the request in full to the best of your ability. If the submitted information isn’t sufficient, you will be contacted via email and your Square Dashboard with additional details.
Review accepted loan application documents
If additional information about a transaction is requested, you can submit one of the following:
- Invoice
- Service contract
- Purchase order
- Signed payment card authorization form
- Detailed receipt
- Bill of sale
- Email correspondence with the buyer
If you do not have any of the above, please provide a detailed description of the goods and/or services sold.
A financing statement is a notice that a lender has a security interest in one or more of your assets and has registered the interest on the Personal Property Security Act (PPSA). If you’re asked to provide additional information about a registered secured interest, a Square Loans team member will provide you with the date, filing number and the name of the secured party.
If we are requesting additional information about a registered secured interest, you may submit one of the following:
- Payment statements indicating the current status of the underlying loan or obligation.
- A letter from the secured party stating that the merchant is current on repayment.
- A letter from the lien holder that the loan has been satisfied.
- A lien discharge statement or a letter from the lien holder that the security interest has been discharged
Upload application documents
We support documents uploaded using iOS and Android devices using a supported web browser such as Safari or Google Chrome. If you cannot upload documents using your mobile, try a computer.
- Sign in to Square Dashboard and click the bell icon at the top of the page.
- Click Get started to see a list of requested items and begin uploading your documents.