Square Stand and Supported Hardware FAQ

No. The Square Stand (2nd generation, v2) with USB-C connector is only compatible with select iPads at this time.

• iPad (10th generation)
• iPad Pro 11-inch (1st, 2nd, 3rd, and 4th generation)
• iPad Air (4th and 5th Generation)

For a full list of iPad compatibility for all Square Stand models, please reference the compatibility tables in our Square Stand Model article.

If you do not have a supported iPad model, you can purchase one with your Square Stand in the Square Shop.

You can identify your iPad model on Apple’s Support site.

Learn how to identify your Square Stand.

Check which hardware and accessories work with your Square Point of Sale setup.

The receipt printer you use with Square Point of Sale depends on the type of mobile device you’re using.

Learn which printer is right for your device. Keep in mind, you can check the exact model of any printer right on the printer itself to make sure you have the right model.

Learn how to connect your cash drawer to your Square Stand.

Learn how to set up your Square Stand by selecting your Stand’s model from the Stand Guide page.

Yes! Square Terminal can connect to an iPad using Square Stand to make accepting payments even easier across the two devices. Learn how to connect Square Terminal with Square Point of Sale.

Square Stand (2nd generation, v2) and Square Stand (1st generation) can be powered by the iPad’s battery when not plugged into an outlet. In this mode, you can continue to accept contactless and chip card payments and swipe magstripe cards. If using Square Stand (2nd generation, v2), you need to plug Square Reader for magstripe into your Stand’s headset jack. USB accessories are not supported in iPad Powered Mode.

Note: If you use iPad Powered Mode, be sure to charge your iPad overnight. The Square Stand will continue to use the iPad’s battery, even when idle.

You can easily identify the version of the 2nd generation of Square Stand by removing the iPad and checking the serial number printed on the nest of the Stand. If there is a “v2” printed above the serial number, it is a version 2 (v2). If there’s no marking, it is version 1 (v1). You can also identify the Stand by looking at the iPad connector. If your Stand has a lightning connector, it is version 1 (v1) and can not run off of the iPad’s battery. If your Stand has a USB-C connector, it is a version 2 (v2), and able to run off the iPad’s battery.

Learn more about how to identify your Square Stand.

First generation (left), second generation (right)

Order a Square Stand, optional iPad, and supported hardware from Square Shop.

Yes! You can purchase the Square Stand Kit from Square Shop. It comes with Square Stand (2nd generation), USB Receipt Printer, 16 in. USB Cash Drawer, and Receipt Printer Paper (25 Rolls).

Square offers a complete refund for hardware returned within 30 days of purchase. Click here to get started. Have your original order number and email address associated with your order handy.

At this time, the only delivery options available are the ones listed at checkout in the Square Shop.

Try fixing your Square Stand issues with these troubleshooting steps.

Learn how to troubleshoot your Square Stand USB connection.

Learn how to fix your Square Stand charging issues with these steps.

Here are some tips for troubleshooting your receipt printer.

Learn how to troubleshoot or return your hardware.

If you’ve tried all the troubleshooting steps and are still having trouble, contact Square Support and we can help get you back to business.