Square Stand (2nd Generation) Guide
Square Stand seamlessly turns your compatible iPad into a powerful point-of-sale with an intuitive, customer-driven checkout and integrated payments. Whether you're a full service restaurant or a retailer, this countertop device will accept every way your customers want to pay, including contactless options like Apple Pay, Google Pay and Samsung Pay.
Set Up Hardware
Connect the optional hub to the base of Stand using the attached USB-C cable. Using the hub allows you to connect additional USB accessories.
Connect the hub into the power adapter by plugging in the USB-C cable attached to the power adapter. If you’re not using the hub, plug the power adapter directly into Stand.
Plug the power adapter cable into the power adapter, then plug the power adapter cable into a power socket.
Slide your iPad into Stand and connect your iPad to the Lightning connector. You’ll know it’s secure when the security latch clicks.
Note that you can take your iPad out of Stand by pulling out then pushing down on the raised security latch located next to the iPad’s camera. This will disconnect the iPad for easy removal.
You can also Mount and Secure Your Square Stand to your countertop as an optional setup step.
Remove Your iPad from Square Stand
Removing your iPad from the Square Stand should be done with care. Read the following instructions carefully to prevent damage to the iPad or Stand.
To remove your iPad from Square Stand:
Locate the raised security latch next to the iPad’s camera on the left.
Pull the security latch outwards and then down to disconnect the iPad.
Once unlatched, carefully slide the iPad out to the left. Take care not to pull the iPad up from Stand prior to disconnecting as this can damage the lightning connector.
Set Up Software
First, download one of Square's Point of Sale apps on your iPad. You can get started with the free Square Point of Sale app or one of our specialised apps including Square for Restaurants, Square for Retail or Square Appointments.
Once you’ve downloaded the Square app best suited for your business, you can create a new account or simply log in with your email address and password to get started. Refer to the instructions below to learn more about common actions like creating items, setting up taxes, creating discounts and more.
Square Stand is compatible with USB, Bluetooth and network hardware accessories, including cash drawers, receipt printers, barcode scanners and scales. Learn how to Connect Recommended Hardware to Square Stand.
Pair Stand with other Square Hardware
Square Stand’s built-in contactless and chip and PIN reader will work perfectly for most businesses. However, if you’d like to take payments at a greater distance or add a dedicated display, you can customise your setup by pairing Stand with one of the following.
Use Your Square Stand
After you’ve set up your new Square Stand, you’ll be ready to start accepting payments!
Whether you need to quickly process a sale for one of your customers or review your transaction reporting for a specific time frame, Square Stand allows you to do it all.
Ask the Seller Community
Square’s online Seller Community is another great resource for finding answers to common questions about using Square and a chance to ask the questions you’ve always wanted to. When you ask a question to the Community, another business owner can reply to share their experience, or a member of the Community team will swoop in to help.
You can also subscribe to Product Updates to find out about Square’s newest features and tools for your business.
If you have any trouble with your Square Stand, check out the following articles for help.