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Add a cookie banner to Square Online

For whom is this article?
  • Sellers with online permissions. Set permissions in Square Dashboard.
  • Square Online Plus or Premium subscribers.
  • About browser cookies

    Browser cookies help websites keep track of your visits and activity. A website might use cookies to keep a record of your most recent visit or to record your login information.

    A cookie banner (or preference centre) is the consent management module on websites that allows users to give their consent to which cookies and trackers they allow on their device.

    You can choose to use our preferred partner, Cookiebot, to set up your cookie banners. When you select the free Cookiebot option, you can choose to display the cookie consent banner in light or dark mode. You’ll also get features such as:

    • Unlimited usage of the cookie banner

    • Auto-categorization of cookies

    • Translation in 45+ languages

    If you select the Cookiebot Premium option and upgrade, you’ll go through the Cookiebot upgrade flow to collect a CBID (Cookiebot identification). Make sure your site is published before you upgrade to Cookiebot Premium.

    With Cookiebot Premium (a separate monthly plan from Square Online), you can fully customise your banner and get additional features such as:

    • Vendor branding removal

    • Email reports

    • Data export

    • Geo location

    • Bulk consent

    • Consent statistics

    Before you begin

    You can add a cookie banner to your site from your Square Dashboard. You have two options for adding a cookie banner:

    • With third-party code

    • Using Cookiebot

    If you use Cookiebot Premium, make sure your site is published before you upgrade.

    Cookie guidelines vary globally. Review these guidelines for cookies depending on where you expect visitors or where you’re located.

    If you’re located in the UK or EU, or expect visitors from these regions, you must set up a cookie consent banner on your website for GDPR compliance. Learn more about GDPR and Square Online.

    The information provided herein is for general informational purposes only and does not constitute legal advice. It has not been prepared with your specific circumstances in mind and therefore may not be suitable for use with your business. By relying on the information contained in this article, you assume all risk and liability that may result. Consult a legal expert regarding your obligations under any data privacy law to receive guidance tailored to your specific needs.

    Option 1: Add a cookie banner with third-party code

    Square Online allows you to be compliant with consumer privacy data laws by enabling you to work with third party cookie banner providers. To add a cookie banner to your site, sign up with a third-party cookie banner provider of your choice.

    Once signed up, they'll provide you with a code to add to your site.

    1. Sign in to your Square Dashboard and go to Sales channels > Online > Website > Site Preferences.

    2. Select Set up cookie consent under Cookie Consent.

    3. Choose Custom banner code and select Next.

    4. Add your cookie banner code and select Save when finished.

    Option 2: Add a cookie banner with Cookiebot

    Square Online allows you to add a cookie banner to your site with our partner Cookiebot. To add a Cookiebot cookie banner to your site:

    1. Sign in to your Square Dashboard and go to Sales channels > Online > Website > Site Preferences.

    2. Select Set up cookie consent under Cookie Consent.

    3. Choose either a free or premium banner, and select Next to continue.

    4. Follow the prompts. If you select the premium option, paste your CBID into the CBID field.

    5. Select Save when finished.

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