Notification Centre

We’ve built a new Notification Centre that centralises all your notifications across the Square Point of Sale app, Square Appointments app and the Square for Retail app. You can receive and read account alerts, new feature announcements and Square news – all from one easy-to-access place.

Account Notifications

Account notifications like order alerts, disputes and sales trends are indicated by a blue numbered badge overlaying the Notifications icon on the navigation bar at the bottom of your screen.

What’s New Notifications

What’s New Notifications such as insights on how to improve your POS and new product features are indicated by a blue badge overlaying the Notifications icon on the navigation bar at the bottom of your screen.

Urgent Notifications

Urgent notifications such as a frozen account are indicated by a red warning badge overlaying the Notifications icon on the navigation bar at the bottom of your screen. An urgent notification will appear larger in size under account notifications.

View Notifications

To view your notifications in the Notification Centre from your Square Point of Sale:

1. Open the Square Point Of Sale app.

2. Tap Notifications at the bottom of the menu.

3. Choose to view notifications for:

   1. Account – Notifications relating to your Square account.

   2. What’s New – Notifications about Square Point of Sale updates, products and services.

4. Tap on any notification to review and resolve it.

Note: To remove notification badges, you must view all notifications in Notification Centre.

To view your notifications in the Notification Centre from your Square Appointments app (only available on iOS devices at this time): 

1. Open the Square Appointments app.

2. From the Appointments app > Tap More on the navigation bar. 

3. Tap Notifications.

4. Choose to view notifications for:

   a. Account – Notifications relating to your Square account.
   b. What’s New – Notifications about Appointments updates, products and services.

5. Tap on any notification to review and resolve it.

Note: To remove notification badges, you must view all notifications in Notification Centre.

To view your notifications in the Notification Centre from your Square for Retail POS app: 

1. Open the Square for Retail app.

2. Tap Notifications in the navigation bar.

3. Choose to view notifications for:

   a. Account – Notifications relating to your Square account.
   b. What’s New – Notifications about Square for Retail updates, products and services.

4. Tap on any notification to review and resolve it.

Note: To remove notification badges, you must view all notifications in Notification Centre.