Sync your item grid across locations
About syncing your item grid
If you have multiple locations, you can sync your item grid from one location to others. This copies your entire grid layout – including items, categories, discounts and page arrangements – to the target locations you select.
Keep in mind:
Syncing is a one-time action, not a continuous connection. Changes you make to the source grid after syncing won’t automatically appear at the target locations.
Syncing replaces the target location’s existing item grid entirely. This action can’t be undone. Customisations on top of the synced grid can be made manually through the normal item grid configuration experience.
Only the grid layout is synced. Items, categories and discounts must already exist in your item library for the target locations.
Before you begin
You need the Square Point of Sale app on an iOS device.
Your account must be in Standard mode.
You need at least two active locations. Learn how to create and manage multiple locations.
You need general items permissions or must be the account owner.
Set up the item grid at your source location before syncing. Learn how toSet up item grid.
Sync your item grid to other locations
Open the Square Point of Sale app and navigate to Settings > Checkout Settings > Sync Item Grid.
Select the target locations where you want to apply your item grid.
Click Sync grids.
Review the summary and click Confirm to sync.
Your item grid layout will be copied to the selected locations. This may take a moment depending on the number of locations.
What to do if the sync fails
If you see an error message after attempting to sync:
Check your internet connection and try again.
Make sure the target locations are active and not archived.
Confirm you have items permissions for all selected locations.
If the issue persists, contact Square Supportfor assistance.