QuiqMeds was founded with the mission of making medication compliance a part of patient care. It offers enterprise point-of-care prescription management technologies and solutions that can be used in any care setting.
- The health industry has high security standards with many complicated systems for insurance billing, copays, and more.
- QuiqMeds used the Square Reader SDK to create a single platform that would serve as an end-to-end solution for all points of care. In particular, it allows the point of care to also function as a pharmacy and dispense medication in the doctor’s office, hospitals, or at the patient’s bedside.
- Doctors’ offices using the platform can keep more revenue through pharmacy sales, sync their systems (billing, copay, etc.), and reconcile payments and patient data within regulations.
- Patients can get their medication at the end of their doctor’s visit, making them more likely to actually take their medication.
- Providers no longer need to use multiple systems to provide medication and collect copays. This saves both the patient and provider valuable time.
“Patient health is central to all of our solutions. Our platform ensures patients are adherent by providing a full-service tele-pharmacy and physician dispensing platform that is used to better service patients in all care settings. It’s easy to integrate, and now physicians and hospitals can utilize one system for providing pharmaceuticals, billing insurance, and collecting copays.”
- Steve Wilcher, Chief Information Officer, QuiqMeds
Increasing Patient Adherence to Medication with an Enterprise Point-of-Care Dispensing System
QuiqMeds believes that putting a pharmacy at the point of care is beneficial for both the health-care provider and patients. Doctors’ offices waste time and money by sending patients to an outside pharmacy, and many patients don’t live within 50 miles of a pharmacy, contributing to up to 33% of prescriptions never being filled.
QuiqCore, QuiqMeds’ proprietary enterprise software, integrates with all EMR (electronic medical record) systems and manages first fills, refills, and dispensing of OTCs (over-the-counter medications), supplements, and DME (durable medical equipment). The platform extends the reach of pharmacists, allowing them to verify the prescription and conference with patients to provide additional pharmaceutical information. The tele-pharmacy solution includes the pharmacist in the patient continuum of care and creates a direct conduit to the care provider. The system also enables integration with other workflows, including accounting, insurance billing, and patient records.
However, one essential thing it didn’t do was allow patients to pay their copay at the point of care. In particular, emergency room patients would check in, pay for treatment up front, get treated, receive a prescription, and return to the counter for discharge medications. Since the QuiqMeds system already facilitated insurance billing, there was no reason that it should not also be able to handle payments of copays to streamline the process. Using the Square Reader SDK, QuiqMeds built an Android app that not only takes copays at the point of care but also reconciles those payments with accounting systems and captures the patient’s digital signature. The integration was straightforward and simple, especially since it removed the need to build a payments system that was PCI compliant on top of all the regulations around electronic medical records (EMR).
Together with Square, QuiqMeds patients can now efficiently receive and pay for prescriptions before being discharged from the exam room. Health-care facilities that have implemented the system are seeing a drop in costs and an increase in patient satisfaction as patient time in office at the end of the exam has drastically decreased. In total, QuiqMeds and Square save patients and providers 50 minutes by eliminating the second trip to the pharmacy and creating a more efficient health-care process.