View Your Square Marketing Campaign Status
When creating a Square Marketing campaign, you can view the actual status of your campaigns, whether the campaign is scheduled, currently being sent or already delivered.
Campaign Statuses
Square Marketing campaigns can have multiple statuses depending on which stage they are in:
Stage | Header |
---|---|
Active | A campaign that is currently running. It could be for an automated campaign that you’ve turned on, or if you offered a discount or coupon, it is still redeemable and hasn’t expired yet. Queued means the campaign is in line and about to be sent out, and Sending means it’s in the process of being sent out. |
Draft | This is a campaign that you’ve saved but haven’t sent yet. |
Scheduled | A campaign that is scheduled to go out at a certain time in the future. To set this status, select Schedule instead of Send on the “Review and Send” page during the campaign creation process. |
Recurring | This is a campaign that is set to be sent repeatedly. You can create recurring campaigns by selecting Schedule instead of Send on the “Review and Send” page during the campaign creation process. Then, toggle on Repeat this campaign. Note: Only custom themes can have a recurring schedule. |
Completed | A campaign that has already been sent out, and any discounts offered through it have expired. |
Note: If there’s a voucher attached to a campaign, the status of that campaign will remain active until the voucher expires.
Monitor Your Campaign’s Send Status
You can find the status of each campaign in your online Square Dashboard. To view a campaign status:
Go to Customers > Marketing in your online Square Dashboard.
View the Status in the column next to each campaign name.