For many businesses, selling online is no longer a nice-to-have, it’s a need-to-have. Instead of measuring success in foot traffic, businesses are thinking about clicks and online orders for the first time, which comes with its own challenges, many of them unanticipated or not previously considered. We three business owners to discuss the reality of creating a successful online arm of their business when their previous focus was running and growing their brick and mortar locations. Featuring Chef Leilani Baugh, owner of Roux and Vine in Oakland, CA; CJ Barone, owner of Empire Tea & Coffee in Newport, RI; and David Velasco, owner of The Mellow in San Francisco, CA.
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