The restaurant industry is no exception to the influx of technology tools being implemented to create faster, more efficient, and streamlined operations and dining experiences. Gone are the days of placing dinner orders over the phone with a vague timeline of when your meal will be ready for pick-up.
New technology was once seen as a shiny gimmick, or a marketing tactic to attract new customers to restaurants of the future. Today, it’s essential. With orders coming in from various channel, including online, in-house, takeout, and self-serve, and new channels emerging on a frequent basis, if you’re not using an omnichannel POS solution to manage your orders, you’re running the risk of falling behind. Customers expect to have options when it comes to ordering and seamless order management across channels will help you meet them where they are.
A customizable POS designed specifically for restaurants helps streamline your operations, manage front-of-house and back-of -house, keep your kitchen moving, and make the food ordering journey smooth sailing for customers.
See below for an in-depth look at how Square for Restaurants’ kitchen display system (KDS) keeps a customer’s order moving step-by-step, and learn more about how to streamline your kitchen operations for a better customer experience.