In-person and online sales are managed with ease and flexibility.
As with many businesses, pandemic shutdowns created new challenges for in-person dining and retail shops. That’s when Tea & Sympathy introduced a Square Online store to offer new ways customers could interact with their business.
With integrated inventory management, Molly and Sean created a seamless new process with their online store that allowed them to view online orders and check the progress in real time. Their Square system helps ensure each order is fulfilled correctly before it’s picked up or delivered.
As Tea & Sympathy has grown, Molly and Sean rely on historical sales reports to understand what items sell best at which point during the year, so they know when to add them back to the menu and ensure they always have fan-favorites on hand.