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Returns and Warranty Exchanges

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View our full Hardware Sales and Return Policy.

Return all or part of your order.
Square offers a complete refund for all hardware returned within 30 days of shipment. Please note: iPads and other Apple products may only be returned if unopened.
Exchange hardware under warranty.
Square hardware (excluding Square Register) and Miura readers are covered under a one-year limited warranty from the date of purchase. Square Register is covered under a two-year limited warranty from the date of purchase.

Having issues with Square hardware?
Check out our troubleshooting tips.

* All credit sale plans are issued by Square, Inc. Not available to merchants in AL, DE, MS, MO, NH, and TN. Purchase amounts must be from $49 to $10,000. APR is 15%. Available plan lengths vary from 3, 6, 12, and/or 24 months installments depending on purchase amount. Sales tax, where applicable, will be due at checkout. All plans subject to credit approval and other factors.

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