Square Photo Studio Return Shipping
We want to ensure that you are satisfied with your photos before shipping back your products. After delivering your product photos, we’ll wait up to 7 days for any feedback or adjustments. After 7 days, we’ll either ship your products back or donate them, depending on what you selected at checkout. If you want to order additional images of a product we already have, please let us know within 7 days. Square charges a $12 flat rate for return shipping.
Our team does their best when shipping products back to you to make sure your items are safe and secure, but accidents do happen when dealing with shipping carriers. We do not keep original boxes and do our best to package items that keep them safe and secure. That being said, if you’re sending us fragile items or unique items that require special packaging, we highly suggest purchasing insurance and sending us pre-paid shipping labels to make sure your products are protected in transit. If you’re shipping us wine, please send us pre-paid shipping labels with the necessary insurance and shipping requirements. We are not responsible for lost or damaged items and cannot refund you for the cost of your products or the cost of shipping.